About this role
This Director of Software Engineering will own the end-to-end software services for network monitoring and remediation. These services include capturing telemetry from our fleet of over 3M network devices, custom probing services that actively test network paths, services that correlate all of this telemetry into actionable insights, and services that enable remediation actions to resolve network impairments. The role requires a leader who can scale a globally distributed engineering organization, drive innovation in high scale data collection and processing, and who can partner closely with network engineering teams to ensure AWS has the best operating network infrastructure for our customers. Key job responsibilities • Own the end-to-end technical strategy and roadmap for a critical domain within AWS Network Engineering • Lead and grow a high-performing engineering organization of engineers across multiple locations, building a culture of operational excellence, innovation, and customer obsession • Drive architectural decisions for highly available, large-scale distributed systems that serve millions of customers globally • Partner cross-functionally with hardware engineering, network operations, product management, and science teams to deliver integrated solutions • Establish and maintain the highest standards for system reliability, performance, security, and cost efficiency • Drive operational excellence including on-call culture, incident response, and continuous improvement of availability metrics