About this role
Job summary
The Knowledge and Library Services (KLS) team provides library and knowledge management (KM) expertise to support research and development,evidence-informed practice, management and business services, with the overall aim of facilitating the translation of knowledge into practice.
We require an individual to support the Head of Knowledge and Evidence Services and Senior Knowledge Management and Mobilisation Lead in the development and implementation of knowledge management and knowledge mobilisation principles into UKHSA activities in support of the UKHSA Science Strategy. Effective KM stops us reinventing wheels, helps to retain critical know-how, counters the effects of silo working and drives innovation.
You will be based in the Knowledge and Library Services team, working alongside colleagues specialising in Knowledge Management, Knowledge and Evidence, Evidence Review and the Research Support and Governance Office. You will be expected to provide strategic guidance and advice on knowledgemanagement within UKHSA, developing an internal network of individuals working in this area, and collaborate and support individuals and communitiesacross the Agency. Your role in the KM Team is to promote a culture and habit of knowledge-sharing across UKHSA.
Main duties of the job
You will provide and signpost to a range of resources, tools and expertise that help us all to seek, share and use knowledge. You will support, promote and advise on ways to improve communication, sharing and learning from others and to build connections and networks. You will connect with others across UKHSA to support the use of knowledge management tools and techniques, and knowledge mobilisation activities to drive research into policy and practice. You will run training and deliver presentations on KM tools and principles, facilitate KM events, and support others to run events. You will develop in-house resources, such as templates and guidance.
About us
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit our careers site for more information https://gov.uk/ukhsa/careers
Job description Job responsibilities
The Knowledge Management (KM) team will support the Head of Knowledge and Evidence Services to embed knowledge management and knowledge mobilisation principles into UKHSA activities in support of the UKHSA Science Strategy.
Strategic Approach
Contribute to the development of UKHSAs Knowledge Management programme, reporting to the Senior Knowledge Management and Mobilisation Lead. Contribute to the development and management of UKHSA KM policies and guidance and ensure access to specialist resources. Support the teams provision of strategic leadership for KM across UKHSA to ensure that principles and practice of knowledge sharing are embedded within key functions and initiatives. Help define project objectives, plans and actions, coordinate work and progress reports, and highlight areas of concern to the Senior Knowledge Management and Mobilisation Lead. Subject specialist services
Provide KM interventions in line with UKHSA KLS/KM policies and procedures. Provide KM subject expertise for continuous improvement and collaboration within the Agency, supporting local priority programmes and topics. Research and validate KM solutions and interventions for use across UKHSA. Collaborate with colleagues to develop and deliver UKHSA-wide KM services and training. Contribute to and develop the KM Advocates community of practice. Conduct knowledge audits and assess user requirements. Promote and socialise a set of KM principles and tools that enable individuals and teams to routinely seek, share, use and create knowledge in the flowof work. Support the development of a SharePoint Site to provide user-friendly access to tried and tested tools, techniques and guidance within the KM Toolbox. Engage with teams to increase the understanding and application of KM approaches across UKHSA. Work with the KLS team to identify relevant knowledge retention models and benchmarks. Contribute to development and socialisation of the UKHSA KM maturity model to enable teams to map current KM practice and target areas for improvement. Provide KM support and consultancy to enhance UKHSAs capacity to capture, share and build on knowledge from experience. Support the local dissemination and tailoring of UKHSA KM updates and current awareness bulletins. Facilitate KM interventions (eg Coffee Connects) and support others to facilitate KM interventions across the Agency. Build relationships and liaise with KM stakeholders and networks (internal and external) to share ideas on service improvement and coordinateactivities. Advise UKHSA teams, departments and projects working on knowledge-related workstreams (e.g. Learning and Development, Quality Improvement,Lessons Learned). Enable UKHSA staff to learn before, during and after actions, encouraginglearning and improvement through embedding the use of KM tools and techniques, including After Action Reviews. Professional Development
Identify, discuss and action your training and development needs with your line manager. Participate in required mandatory training. Contribute to the teams professional development and the promotion of evidence-informed practice. Pursue continuous professional development in accordance with any relevant professional registration or statutory requirements. Key Working Relationships
The post holder will develop working relationships with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This includes but is not limited to: Knowledge and Library Services; Information and Records Management; Quality Improvement; Department of Health and Social Care; NHS Knowledge and Library Services. This list is not exhaustive.
Essential Criteria
Demonstrable relevant experience in knowledge management or information science in a professional role Experience of using health care or scientific resources on a variety of platforms, including excellent information retrieval skills Experience of implementing knowledge management solutions Experience of working across multiple sites, and of matrix and team working Excellent verbal and written communication skills Able to travel to UKHSA/wider system locations An understanding of, and commitment to, equality of opportunity and good working relationships A postgraduate qualification in a KIM (Knowledge and Information Management) related discipline such as knowledge management, records management, library and information studies, information rights, information science or information management, including those which have been accredited by CILIP or ARA , OR significant equivalent level of experience of working in this area. Desirable Criteria
Practical knowledge or proven experience of programme/project management practices, tools and specialised techniques, including design, set-up andimplementation of processes and procedures for large and/or complex projects Knowledge of quality improvement methods and applications Chartered Member of CILIP: the library and information association Selection Process Details (Success Profiles)
This vacancy is using Success Profiles and will assess your Behaviours, Strengths & Experience.
Stage 1: Application & Sift
Success profilesSuccess Profiles - GOV.UK
You will be required to complete an application form. You will be assessed on the listed eight essential criteria, and this will be in the form of a:
Application form (Employer/ Activity history section on the application) 1500 word supporting statement. This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria. You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your CV please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible).Please do not email us your CV.
Healthjobs UK has a word limit of 1500.
Longlisting: In the event of a large number of applications we will longlist into three piles of:
Meets all essential criteria Meets some essential criteria Meets no essential criteria If used, the pile Meets all essential criteria willproceed to shortlisting.
Shortlisting:In the event ofa large number ofapplications wemay conductan initial sift, on the lead criteria of :
A postgraduate qualification in a KIM (Knowledge and Information Management) related discipline such as knowledge management, records management, library and information studies, information rights, information science or information management, including those which have been accredited by CILIP or ARA, OR significant equivalent level of experience of working in this area. Demonstrable relevant experience in knowledge management or information science in a professional role. Desirable criteria maybeusedin the event ofa large number ofapplications/largeamountof successful candidates.
If you are successful at this stage, you will progress to interview & assessment.
Feedback will not be provided at this stage.
Stage 2: Interview
Success profiles Success Profiles - GOV.UK
You will be invited to a single remote interview.
Behaviours, Strengths & Experience will be tested at interview.
There will be a Presentation. Candidates invited to interview will be required to give a 5-10 minute presentation entitled How I would approach engaging the Agency in KM activities." More information on the presentation will be sent to candidates who are successful at gaining interview.
The Behaviours tested during the interview stage will be :
Managing a Quality Service (Lead) Communication and Influencing Working Together (Please note- lead behaviour will only be used if there is a tied score between candidates at interview).
Interviews dates to be confirmed.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Location
This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London).
Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Security Clearance Level Requirement
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Baseline Personnel Security Standard.
Eligibility
External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).
Salary Information
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Senior Executive Officer (SEO)
£41,983- £48,128 (National) £44,148- £50,121 (Outer London) £46,310- £52,113 (Inner London)
Person Specification
Application form and Supporting statement Essential
Application form and Supporting statement
Interview - Behaviours Essential
Managing a Quality Service Communication and Influencing Working Together
Interview - Presentation Essential
5-10 minute presentation.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name UK Health Security Agency
Address Core HQs
Birmingham, Leeds, Liverpool, London (Canary Wharf)
E14 4PU
Employer's website https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)