About this role
Job Description The Quality Assurance Specialist (QA lead) is responsible for performing application testing tasks and Quality Assurance activities including Functional Testing, Automation Testing, and various AI testing as described below.
The Quality Assurance Specialist (QA lead) will participate in planning and estimating the activities required to test the new solutions and enhanced applications. He/She will participate in the development of Master Test Plans, Test
Cases, Test Scripts, Test Completion Reports, etc. while providing advice to business users for the development of Test Cases for User Acceptance Test.
Executing the tests as required, performing issue tracking and resolution.
The Quality Assurance Specialist (QA Lead) plays a critical role in ensuring the delivery of high-quality software solutions by designing, executing, and managing testing activities throughout the software development lifecycle. The QA Specialist will work collaboratively with cross-functional teams to validate system functionality, performance, and usability, and ensure alignment with business requirements and quality standards.
The Quality Assurance (QA) Specialist will be working under a hybrid work model (3 days in office and a remote location). The office location will be Metro Hall 15th floor, 55 John Street in Toronto. The successful candidate will be working seven (7) hours per day, five (5) days per week based on normal working Business Hours.
Key Responsibilities:
Quality Assurance Leadership
• Lead testing efforts for assigned projects, including planning, coordination, execution and oversight of QA activities.
• Assess risks to quality based on verification and validation results and provide recommendations for mitigation.
• Implement and maintain quality processes that support development and production change management.
Test Design & Planning
• Design comprehensive manual and automated testing processes, including test plans, test cases, and test scripts.
• Develop functional, system, regression, integration, load, and performance test scenarios based on project requirements.
• Collaborate with development leads and business analysts to design and create test data to support test execution.
Test Execution & Management
• Perform various types of testing manually and/or using automation tools, including:
• Functional Testing
• Regression Testing
• Integration Testing
• Usability/Accessibility Testing
• Performance Testing
• Perform the following types of AI testing activities:
• Functional AI Testing
• Response accuracy
• Hallucination testing
• Prompt testing
• AI-Security and privacy testing (prompt injection)
• AI-Safety Testing (inappropriate behaviours)
• Execute test cycles, monitor progress, and manage defect resolution and issue tracking.
• Maintain detailed records of test results and discrepancies using designated QA tools.
Coordination & Collaboration
• Work closely with project managers, implementation team, system administrators, architects, vendors (as needed) and d