About this role
Millwoods Physical Therapy Centre is a multidisciplinary clinic providing Physiotherapy, Massage Therapy, Chiropractic and Acupuncture Services to SouthEast Edmonton area.
We are hiring for *Full-Time Administrative Assistant* to oversee all the reception operations and administrative work of the clinical staff and patients.
Responsibilities
- Responsible for daily operating procedures such as client bookings, sales, inventory, customer service, billing, therapists requirements.
- Scheduling and shifts of the administrative staff
- Assigning and delegating the task to the staff as needed
- Delivering optimal patient experience regarding products and services offered
- Tracking expenses and revenues, bills, transactions, invoices, third party payment tracking, and deposits
- Maintaining the smooth flow of the clinic
- Facilitating acquiring of new clientele and maintaining loyal clienteles
- Sending letters and faxes to the other health care providers
- Coordinating with adjusters and insurance companies
- Strategies to improve the growth of the clinic
- Ensuring a warm and welcoming environment for the clients and staff
- Ability to meet the vision and mission of the clinic
Skills/Qualifications
- Motivated, problem solver, strong attention to details, organized
- Ability to work in a fast-paced environment
- Strong written and verbal communications skills
- Team building approach
- Experience with customer service, marketing, and business development
- Physiotherapy Office/Clinic Management: 1+ years (Required)
- Experience using Electronic Medical Records (JANE SOFTWARE)
- Experience with WCB, MVA and Extended Health Care billing and booking procedures
Pay: $16.50-$23.00 per hour
Benefits
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Ability to commute/relocate
- Edmonton, AB T6L 5Z8: reliably commute or plan to relocate before starting work (required)
Experience
- Jane EMR software: 1 year (required)
- Physiotherapy Clinic: 1 year (required)
Work Location: In person