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customer service representative - call centre @ St-Hubert Express/Harveys

Ottawa, Ontario, CAOnsitePart-time
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About this role

The customer experience at the St-Hubert/Harvey?s Combo counter starts with you? and your wonderful smile! You are intent on ensuring customer satisfaction, and you know that, by choosing the role of Take-Out Cashier, you will have the opportunity to enhance your people skills and courtesy as you accompany customers and guide them through the order process. Backed by a keen sense of responsibility, you will also manage the cash with meticulousness and professionalism. You are energetic, and you find it rewarding to evolve in a fast-paced environment. The more customers there are, the more motivated you are! You are positive and dynamic, and you enjoy working with your colleagues. Teamwork is very rewarding!

Main responsibilities

  • Efficiently manage your work area and maintain cleanliness at all times
  • Greet customers with enthusiasm and courtesy
  • Take customer orders, make recommendations, and help them to make choices
  • Answer the telephone
  • Apply the principles of suggestive selling
  • Provide quality customer service while complying with St-Hubert's and Harvey's service standards and philosophy
  • Verify the accuracy of the starting amount in the cash register, and process payments made to Delivery Drivers by customers

. Perfrom light cleaning duties

  • Portion foods in the kitchen when necessary
  • Collaborate with your colleagues as necessary
  • Perform all other tasks requested by the Manager

Required profile

  • Customer focused
  • People skills
  • Able to work under pressure
  • Team player
  • Fast worker
  • Meticulous and thorough
  • Garnishing burgers

. Help in kitchen only if needed

Comments

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Job Types: Full-time, Part-time

Pay: From $17.95 per hour

Benefits

  • Flexible schedule
  • On-site parking

Work days

  • Holidays
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Skills

Customer Servicetelephonesuggestive sellingCleaningTeamworkgarnishing

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