About this role
Education: Secondary (high) school graduation certificate.
Work setting: Hotel, motel, resort.
Budgetary responsibility: 0 - $100,000.
Tasks
- Develop and implement policies and procedures for daily operations.
- Recruit and hire staff.
- Supervise staff.
- Conduct performance reviews.
- Negotiate with suppliers for the provision of materials and supplies.
- Negotiate with clients for the use of facilities.
- Perform front desk duties.
- Prepare marketing plans.
- Implement marketing activities.
- Arrange for and oversee maintenance activities.
- Enforce policies and procedures.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Develop and implement business plans.
- Establish work schedules.
- Organize and maintain inventory.
Supervision: 3-4 people.
Computer and technology knowledge: Central reservation system (CRS).
Security and safety: Criminal record check.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Personal suitability: Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Team player.
Experience: 1 to less than 7 months.
- Employment terms options: Shift.
- Morning.
- Night.
- Weekend.