About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
Work setting: Hotel, motel, resort.
Tasks
- Develop and implement policies and procedures for daily operations.
- Recruit and hire staff.
- Supervise staff.
- Conduct performance reviews.
- Conduct training sessions.
- Negotiate with clients for the use of facilities.
- Perform front desk duties.
- Prepare budgets and monitor revenues and expenses.
- Arrange for and oversee maintenance activities.
- Enforce policies and procedures.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Establish work schedules.
- Manage events.
- Organize and maintain inventory.
Supervision: Staff in various areas of responsibility.
Transportation/travel information: Own transportation.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Large workload.
- Personal suitability: Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Initiative.
- Team player.
- Employment terms options: Evening.
- Flexible hours.
- Experience: 3 years to less than 5 years.
- Employment terms options: Morning.
- Day.
- Weekend.
Other benefits: Other benefits.