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travel agent @ Heart of Travel Inc.

West St. Paul, Manitoba, CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate.

Tasks

  • Attend to other financial transactions, such as plane tickets and travel insurance . Calculate cost of travel and accommodations.
  • Handle reimbursement in case of transportation and hotel reservations cancellation.
  • Investigate new travel areas, hotels and other amenities.
  • Manage difficult situations with customers.
  • Perform general office duties.
  • Sell travel products and travel insurance.
  • Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events.
  • Attend to cancellations and schedule changes.
  • Make transportation and accommodation reservations using computerized reservation and ticketing system.
  • Provide travel information to clients regarding destinations, transportation, accommodation options and travel costs.
  • Computer and technology knowledge: Travel software packages.
  • MS Office.
  • Travel bookings: Domestic travel.
  • International travel.
  • Work conditions and physical capabilities: Repetitive tasks.
  • Attention to detail.
  • Sitting.
  • Work under pressure.
  • Personal suitability: Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Initiative.
  • Judgement.
  • Organized.
  • Reliability.
  • Team player.
  • Dedication.
  • Screening questions: Are you available to start on the date listed in the job posting?.
  • Do you have experience working in this field?.
  • Experience: 1 to less than 7 months.
  • Employment terms options: Evening.
  • Health benefits: Dental plan.
  • Health care plan.
  • Paramedical services coverage.
  • Vision care benefits.
  • Financial benefits: Bonus.
  • Other benefits: Parking available.

Skills

travel software packagesMicrosoft Officefinancial transactionsoral communicationAttention to Detailjudgment

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