About this role
Education: Bachelor's degree.
Tasks
- Analyze and provide advice on the managerial methods and organization of an establishment.
- Conduct quality audits . Develop quality management and quality assurance standards.
- Conduct research to determine efficiency and effectiveness of managerial policies and programs.
- Propose improvements to methods, systems and procedures.
- Plan the re-organization of operations.
- Supervise staff.
- Provide customer service.
- Train staff.
- Oversee development of communication strategies.
- Manage knowledge.
- Coaching.
- Offer mentoring.
- Plan and control budget and expenditures.
- Direct and advise staff in the development and implementation of service quality assessment strategies.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Attention to detail.
- Large workload.
- Personal suitability: Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Team player.
- Time management.
- Integrity.
- Experience: 7 months to less than 1 year.
- Employment terms options: Morning.
- Day.