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Operations manager, restaurant @ Mucho Burrito

Ottawa, Ontario, CAOnsiteFull-time
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About this role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Tasks

  • Analyze budget to boost and maintain the restaurant's profits.
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies.
  • Evaluate daily operations . Modify food preparation methods and menu prices according to the restaurant budget . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations.
  • Recruit staff.
  • Set staff work schedules.
  • Supervise staff.
  • Train staff.
  • Balance cash and complete balance sheets, cash reports and related forms.
  • Conduct performance reviews.
  • Enforce provincial/territorial liquor legislation and regulations.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Negotiate with clients for catering or use of facilities.
  • Participate in marketing plans and implementation.
  • Leading/instructing individuals.
  • Address customers' complaints or concerns.
  • Provide customer service.
  • Manage events.
  • Supervision: 5-10 people.
  • Personal suitability: Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Reliability.
  • Ability to multitask.
  • Employment terms options: Evening.
  • Flexible hours.
  • Experience: 3 years to less than 5 years.
  • Employment terms options: Morning.
  • Night.
  • Day.
  • Weekend.

Skills

performance reviewCustomer Service

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