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restaurant assistant manager @ Tim Hortons

CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate.

Tasks

  • Analyze budget to boost and maintain the restaurant's profits.
  • Evaluate daily operations . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations.
  • Recruit staff.
  • Set staff work schedules.
  • Supervise staff.
  • Train staff.
  • Balance cash and complete balance sheets, cash reports and related forms.
  • Conduct performance reviews.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Leading/instructing individuals.
  • Address customers' complaints or concerns.
  • Provide customer service.
  • Plan, organize, direct, control and evaluate daily operations.

Supervision: 16-20 people.

  • Work conditions and physical capabilities: Fast-paced environment.
  • Work under pressure.
  • Standing for extended periods.
  • Personal suitability: Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Reliability.
  • Team player.
  • Ability to multitask.

Experience: 7 months to less than 1 year.

Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Participates in a government or community program or initiative that supports youth employment.

Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans . Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers . Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) . Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) . Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) . Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship pro

Skills

Customer Serviceperformance review

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