About this role
Education: Secondary (high) school graduation certificate. Work setting: Urban area.
Tasks
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Order office supplies.
- Record and relay information.
- Schedule and confirm appointments.
- Send invoices.
- Maintain work records and logs.
- Receive and issue payments.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Answer telephone and relay telephone calls and messages.
- Calculate billing charges.
- Monitor mobile radio or telephone.
- Provide customer service.
- Computer and technology knowledge: Switchboard 1-25 lines.
- Electronic scheduler.
- Word processing software.
- MS Office.
- Social Media.
- Database software.
- Electronic mail.
- Spreadsheet.
- MS Access.
- MS Excel.
- MS Outlook.
- MS PowerPoint.
- MS Word.
- MS Windows.
- Transportation/travel information: Own transportation.
- Own vehicle.
- Valid driver's licence.
- Personal suitability: Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Maturity.
- Screening questions: Do you have experience working in this field?.
- Experience: Experience an asset.
- Employment terms options: Day.
- Overtime available.
- Health benefits: Dental plan.
- Health care plan.
- Vision care benefits.
- Financial benefits: Bonus.
- Commission.
- Group insurance benefits.
- Life insurance.
- Other benefits: Free parking available.
- Learning/training paid by employer.
- Other benefits.
- Team building opportunities.