About this role
Education: Secondary (high) school graduation certificate. or equivalent experience.
Tasks
- Address customers' complaints or concerns.
- Answer inquiries and provide information to customers.
- Explain the type and cost of services offered.
- Issue receipts and other forms.
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services..
- Receive payments.
- Computer and technology knowledge: Database software.
- Internet.
- MS Excel.
- MS Outlook.
- MS Windows.
- Work conditions and physical capabilities: Attention to detail.
- Fast-paced environment.
- Work under pressure.
- Personal suitability: Punctuality.
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
Experience: 1 year to less than 2 years.
Employment terms options: Day.
- Health benefits: Dental plan.
- Disability benefits.
- Health care plan.
- Financial benefits: Group insurance benefits.
- Life insurance.
- Pension plan.
- Other benefits: Parking available.