About this role
Education: Secondary (high) school graduation certificate.
Tasks
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Record and relay information.
- Schedule and confirm appointments.
- Receive and issue payments.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Answer telephone and relay telephone calls and messages.
- Calculate billing charges.
- Perform data entry.
- Provide customer service.
- Computer and technology knowledge: MS Office.
- Spreadsheet.
- MS Excel.
- MS Word.
- Transportation/travel information: Own transportation.
- Public transportation is available.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Repetitive tasks.
- Attention to detail.
- Combination of sitting, standing, walking.
- Personal suitability: Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Time management.
- Maturity.
- Screening questions: Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
- Employment terms options: Early morning.
- Evening.
- Flexible hours.
- Morning.
- On call.
- Experience: Experience an asset.
- Employment terms options: Day.
- Weekend.
- Other benefits: Free parking available.
- Learning/training paid by employer.