About this role
Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Staff accommodation available. Hotel, motel, resort.
Tasks
- Register arriving guests and assign rooms.
- Resolve complaints and claims . Process group arrivals and departures.
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Follow emergency and safety procedures.
- Clerical duties (i.e. faxing, filing, photocopying).
- Answer telephone and relay telephone calls and messages.
- Computer and technology knowledge: Central reservation system (CRS).
- Transportation/travel information: Travel expenses paid by employer.
- Personal suitability: Client focus.
- Efficient interpersonal skills.
- Flexibility.
- Team player.
- Screening questions: Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
- Experience: 7 months to less than 1 year.
- Employment terms options: To be determined.