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restaurant manager @ Tim Hortons

Dunnville, Ontario, CAOnsiteFull-time
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About this role

Education: Secondary (high) school graduation certificate.

Work setting: Rural area.

Budgetary responsibility: 0 - $100,000.

Tasks

  • Evaluate daily operations . Monitor staff performance . Plan and organize daily operations.
  • Recruit staff.
  • Set staff work schedules.
  • Supervise staff.
  • Train staff.
  • Balance cash and complete balance sheets, cash reports and related forms.
  • Conduct performance reviews.
  • Organize and maintain inventory.
  • Ensure health and safety regulations are followed.
  • Participate in marketing plans and implementation.
  • Leading/instructing individuals.
  • Address customers' complaints or concerns.
  • Provide customer service.
  • Plan, organize, direct, control and evaluate daily operations.

Supervision: 11-15 people.

Security and safety: Bondable.

Transportation/travel information: Own transportation. Public transportation is not available.

  • Work conditions and physical capabilities: Fast-paced environment.
  • Work under pressure.
  • Tight deadlines.
  • Repetitive tasks.
  • Physically demanding.
  • Attention to detail.
  • Combination of sitting, standing, walking.
  • Personal suitability: Accurate.
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
  • Ability to multitask.

Government programs: Recognized employer.

Experience: 2 years to less than 3 years.

  • Health benefits: Dental plan.
  • Health care plan.
  • Vision care benefits.
  • Financial benefits: Bonus.
  • Group insurance benefits.

Support for persons with disabilities: Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).

Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience. Support for youths: Offers on-the-job training tailored to youth.

Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Skills

Customer Serviceperformance reviewMarketingCommunication

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