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Client service supervisor @ The Preferred Group

CAOnsiteFull-time
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About this role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.

Tasks

  • Co-ordinate activities with other work units or departments.
  • Examine and verify the accuracy of work . Prepare and submit reports.
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality.
  • Requisition materials and supplies.
  • Organize and maintain inventory.
  • Schedule and confirm appointments.
  • Receive payments.
  • Plan and control budget and expenditures.
  • Book appointments.
  • Answer inquiries and provide information to customers.
  • Answer telephone and relay telephone calls and messages.
  • Plan and organize daily operations.
  • Resource usage and environmental studies: Site remediation.
  • Area of specialization: Customs services.
  • Work conditions and physical capabilities: Attention to detail.
  • Large workload.
  • Work under pressure.
  • Personal suitability: Accurate.
  • Client focus.
  • Dependability.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Excellent written communication.
  • Initiative.
  • Interpersonal awareness.
  • Judgement.
  • Organized.
  • Reliability.
  • Screening questions: Are you available for shift or on-call work?.
  • Are you available to start on the date listed in the job posting?.
  • Are you currently a student?.
  • Do you have experience working in this field?.
  • Do you have the required certifications listed in the job posting?.
  • Do you meet the language requirements listed in the job posting for the position (English or French)?.
  • Employment terms options: Shift.
  • On call.
  • Experience: Experience an asset.
  • Employment terms options: Day.
  • Overtime available.
  • Workplace information: Hybrid.
  • Other benefits: Free parking available.
  • On-site amenities.
  • Paid time off (volunteering or personal days).

Skills

telephonesite remediationcustoms servicesWritten Communication

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