About this role
Education: Secondary (high) school graduation certificate.
Tasks
- Evaluate daily operations . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations.
- Recruit staff.
- Set staff work schedules.
- Supervise staff.
- Train staff.
- Determine type of services to be offered and implement operational procedures.
- Balance cash and complete balance sheets, cash reports and related forms.
- Conduct performance reviews.
- Cost products and services.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Negotiate with clients for catering or use of facilities.
- Address customers' complaints or concerns.
- Provide customer service.
- Supervision: 16-20 people.
- Experience: 1 year to less than 2 years.