About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
Work setting: Urban area. Private club.
Tasks
- Evaluate daily operations . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations.
- Set staff work schedules.
- Supervise staff.
- Train staff.
- Determine type of services to be offered and implement operational procedures.
- Balance cash and complete balance sheets, cash reports and related forms.
- Conduct performance reviews.
- Enforce provincial/territorial liquor legislation and regulations.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Leading/instructing individuals.
- Address customers' complaints or concerns.
- Provide customer service.
- Advise on wine selection and serve wine.
- Make and confirm reservations.
- Prepare mixed drinks, wine, draft or bottled beer and non-alcoholic beverages.
Supervision: 5-10 people.
- Certificates, licences, memberships, and courses : Serving It Right Certificate.
- First Aid Certificate.
- Workplace Hazardous Materials Information System (WHMIS) Certificate.
- Food Safety Certificate.
- Computer and technology knowledge: MS Outlook.
- Point of sale system.
- Spreadsheet.
- Transportation/travel information: Public transportation is available.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Handling heavy loads.
- Physically demanding.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Large workload.
- Personal suitability: Accurate.
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
- Screening questions: Are you available to start on the date listed in the job posting?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
- Employment terms options: Early morning.
- Government programs: Recognized employer.
- Employment terms options: Evening.
- Shift.
- Experience: 3 years to less than 5 years.
- Employment terms options: Morning.
- Night.
- Day.
- Weekend.
- Health benefits: Dental plan.
- Disability benefits.
- Health care plan.
- Paramedical services coverage.
- Vision care benefits.
- Financial benefits: Bonus.
- Registered Retirement Savings Plan (RRSP).
- Other benefits: Subsidised public transportation.