About this role
Education: Secondary (high) school graduation certificate.
Tasks
- Register arriving guests and assign rooms.
- Process group arrivals and departures.
- Take, cancel and change room reservations.
- Provide information on hotel facilities and services.
- Provide general information about points of interest in the area.
- Exchange foreign currency.
- Process guests' departures, calculate charges and receive payments.
- Balance cash and complete balance sheets, cash reports and related forms.
- Maintain an inventory of vacancies, reservations and room assignments.
- Follow emergency and safety procedures.
- Clerical duties (i.e. faxing, filing, photocopying).
- Answer telephone and relay telephone calls and messages.
- Assist clients/guests with special needs.
- Contact customers to deliver requested wakeup calls.
- Perform light housekeeping and cleaning duties.
- Provide customer service.
Student status: Full time enrollment.
- Computer and technology knowledge: Multi-line switchboard.
- Word processing software.
- Database software.
- Central reservation system (CRS).
- Spreadsheet.
- Internet.
- Employment terms options: Evening.
- Shift.
- Flexible hours.
- Night.
Experience: No experience (will train).
- Employment terms options: Day.
- Health benefits: Dental plan.
- Health care plan.
- Vision care benefits.
- Financial benefits: Group insurance benefits.
- Life insurance.
- Other benefits: Free parking available.
- Other benefits.