About this role
Education: Secondary (high) school graduation certificate. Work site environment: Noisy. Odours. Wet/damp. Hot. Work setting: On-site customer service. Restaurant.
Tasks
- Establish methods to meet work schedules.
- Supervise and co-ordinate activities of staff who prepare and portion food.
- Train staff in job duties, sanitation and safety procedures.
- Estimate ingredient and supplies required for meal preparation . Ensure that food and service meet quality control standards.
- Prepare budget and cost estimates.
- Address customers' complaints or concerns.
- Prepare and submit reports.
- Supervise and check assembly of trays.
- Supervise and check delivery of food trolleys.
- Establish work schedules.
- Supervision: 5-10 people.
- Food and beverage servers.
- Food service counter attendants and food preparers.
- Kitchen and food service helpers.
- Work conditions and physical capabilities: Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Combination of sitting, standing, walking.
- Standing for extended periods.
- Bending, crouching, kneeling.
- Walking.
- Physically demanding.
- Own tools/equipment: Uniform.
- Personal suitability: Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Flexibility.
- Team player.
- Employment terms options: Early morning.
- Government programs: Recognized employer.
- Employment terms options: Evening.
- Experience: 1 year to less than 2 years.
- Employment terms options: Shift.
- Flexible hours.
- Morning.
- Night.
- On call.
- Day.
- Weekend.
- Overtime available.
- Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition.
- Support for youths: Offers on-the-job training tailored to youth.
- Provides awareness training to employees to create a welcoming work environment for youth.
- Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.