About this role
Job summary
We are looking for a friendly, enthusiastic and motivated Clerical Officer/Typist to join our Paediatric Administration Team.
This is a rewarding opportunity to support the delivery of high-quality care for children and their families. Working in a busy and fast paced environment, you will provide accurate typing and administrative support to clinicians and the wider multidisciplinary team. You will need excellent organisational skills, attention to detail and the ability to prioritise your workload effectively.
We are seeking someone who is adaptable, proactive and keen to learn, with strong communication skills and a compassionate approach. The role can involve dealing with sensitive situations, so professionalism and empathy are essential.
Main duties of the job
As a Clerical Officer/Typist, you will provide efficient and accurate administrative support to the Paediatric Service. Key responsibilities include typing clinic letters in an accurate and timely manner and be able to prioritise workload with the support from the Medical Secretaries and Admin Manager. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
We are looking for someone with excellent organisational and keyboard skills, strong attention to detail and the ability to manage a varied workload within a busy environment. You should be a confident communicator, able to work independently as well as part of a team, and demonstrate a flexible and proactive approach to supporting the service.
The successful candidate will contribute to the smooth running of the department and support the delivery of high quality care for children and their families.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room at NNUH Colney Lane site Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH Colney Lane site Free 24-hours confidential counselling support On-site Nursery at NNUH Colney Lane On-site cafes offering staff discounts at NNUH Colney Lane Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description Job responsibilities
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note that this advertised position, which is part of occupation code 4159 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Qualifications Essential
Good general standard of education RSA2/NVQ 2 typing qualification
Desirable
Knowledge of medical terminology
Experience Essential
Basic computer skills inc data input, word processing and excel, typing experience/audio transcription
Desirable
Experience of NHS or a customer service organisation
Skills Essential
Will need to work under pressure and be able to meet tight deadlines
Attitude Essential
Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk and Norwich University Hospital
Address Norfolk and Norwich University Hospital
Norwich
NR4 7UY
United Kingdom
Employer's website https://www.nnuh.nhs.uk/ (Opens in a new tab)