About this role
Job summary
Senior Response Lead
Fixed Term or Secondment
Help Shape One of the Trust's Most Significant Programmes
Due to the continued expansion of the Trust's Inquiry Team, we are recruiting four Senior Response Leads.
This is an exciting opportunity to join a supportive and expanding team working at the heart of one of the Trust's most significant and high-profile programmes. Working closely with senior leaders, clinicians and stakeholders, you will play a key role in supporting the Trust's response to the Lampard Inquiry and associated strategic priorities.
You will lead complex workstreams, coordinate evidence and information-gathering activities, manage risks and dependencies, and support the delivery of high-quality, timely and robust responses. This role offers a unique opportunity to contribute to organisational learning, transparency and lasting improvement across the Trust.
We are seeking experienced and motivated professionals with strong programme management, analytical and stakeholder engagement skills who can thrive in a fast-paced environment where collaboration, accuracy and continuous improvement are essential.
Main duties of the job
Main Duties of the Job
The post holder will:
Lead the delivery of Inquiry requests and associated programme workstreams, ensuring key milestones and deadlines are achieved. Manage project plans, timelines, risk registers, issue logs and action trackers. Coordinate complex information gathering, evidence review and documentation analysis activities across multiple services and departments. Facilitate clinical, operational and stakeholder workshops. Analyse information and identify key themes, findings, lessons learned and opportunities for improvement. Produce high-quality reports, presentations, briefing papers and formal responses for senior audiences. Provide assurance reporting to senior leadership and the Trust PMO regarding progress, risks, issues and dependencies. Undertake day-to-day management of staff, including recruitment, supervision, appraisal and performance management. Ensure information is managed in accordance with confidentiality, information governance and GDPR requirements. Represent the Trust professionally at internal and external meetings and act as an ambassador for the organisation.
About us
Essex Partnership University NHS Foundation Trust (EPUT) provides community health, mental health and learning disability services across Essex and beyond.
Our values of We Care, We Learn and We Empower underpin everything we do. We are committed to creating an inclusive, supportive and empowering environment where staff can develop, contribute and make a real difference.
Joining the Inquiry Team offers a rare opportunity to contribute to work of significant public and organisational importance.
Valuing you. Recognising your dedication. At EPUT, we look after you.
Receive supervision and support to help you fulfil your potential. Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks. If you need help, we provide mental health and wellbeing services, occupational health advice and counselling. Benefits
27 days holiday, plus bank holidays, rising to 33 days after 10 years' service. Excellent pension of up to 14.5% of your pensionable pay. Staff discounts include Blue Light Card, NHS discount offers, and staff benefits. £8K relocation package if you move to Essex to join us Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Job description Job responsibilities
ROLE SUMMARYThe post holder will be allocated to lead on the delivery and response to requests made by the Lampard Inquiry. They will have a key role in the implementation and deliver of projects, providing effective coordination and management of individual tasks and inter-dependencies including oversight of risks and issues arising.
KEY RESPONSIBILITIES
Lead on and support the management and delivery of requests made by the Inquiry, and other work assigned ensuring that an expert and complete overview is in place, including project timelines, risk and action logs.
Lead and support a variety of activities, including clinical and stakeholder workshops.
Capture lessons learned, provide analysis on documentation provided, ensuring themes are shared and lessons learned.
Undertake report writing / question responses and reviewing information as required.
Provide assurance through to the Trust PMO on the status, issues and risks.
Manage a full range of major and minor initiatives ensuring that programme and project deliverables are tightly linked to the achievement of the Trust strategic objectives.
Develop and deliver formal presentations both internally and externally.
Keep up to date with current NHS policy issues and best practice guidance.
Be responsible for the day-to-day management of team of staff, including appraisal, recruitment, performance management and supervision.
Provide support in planning and organising the workload of the team with regard to a strict timetable for the completion of all monthly / annual demands.
Represent and act as an ambassador for the Trust at internal and external meetings.
Support with managing with the departmental budget and/or the post-holder will work collaboratively with finance/operational colleagues in the annual budget setting exercise, using their contract management expertise to do so as required.
Support the management of resource to ensure the team can effectively deliver the project requirements identified.
Ensure the administration and maintenance of the Project Teams computerised databases used for logging and tracking of all matters is undertaken by the Project Co-ordinators, ensuring all records are kept up to date and maintained to legal standards.
Be responsible for the overseeing of data collection and collation for all information requests received.
Develop reporting requirements as required.
Undertake Continuing Professional Development as necessary for the post, in order to maintain a highly specialised knowledge of financial and accounting guidelines
Undertake any other duties which may be delegated or assigned appropriate to the grade
ADDITIONAL DUTIESIn addition to the above duties you will also be expected to perform the below key activities in line with your job role;- Complete mandatory training in line with Trust policy and procedures- To participate in the staff appraisal process and to undertake for any staff you manage- To keep yourself updated on all matters relating to Trust policy- To provide management supervision where appropriate
Person Specification
Education And qualifications Essential
Degree level or equivalent experience Evidence of continuing professional development
Desirable
Project Management qualification
Knowledge/Skills/ Experience Essential
Knowledge and understanding of Duty of Candour and Being Open. Knowledge of incident reporting systems. Knowledge of legal protocols, organisational policies and procedures, risk management procedures. Knowledge of confidentiality and GDPR regulations. Able to investigate and analyse incidents. Able to provide and receive complex, sensitive or contentious information. Excellent communication skills - written, verbal and presentational. Empathy, ability to deal with distressed and highly sensitive patients/relatives relationships Excellent organisational skills demonstrating the ability to prioritise and manage a number of conflicting requirements and complex issues in a professional manner. Excellent report writing. Ability to challenge conflicting views at any level within the organisation. Ability to understand and analyse complex data.
Desirable
Investigative skills and competencies. Experience of incident and risk management. Experience working with the Trust's medical records systems
Personal Qualities Essential
Shares the Trust's Beliefs and models this in their attitude and behaviour: Ensures that the organisational values of We Care, We Learn and We Empower are demonstrated by self and others every day and that any matters of concern are addressed in a timely way, either directly; or raised with the relevant Line Manager; or through the relevant processes within the Trust as appropriate.
Additional Requirements Essential
Fitness Analysis as appropriate. Current driving licence.
Desirable
Ability to travel across sites and across Trust boundaries to attend meetings, etc.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Essex Partnership University NHS Foundation Trust
Address Essex Partnership University NHS Foundation Trust (EPUT) Head Office
Lodge Approach
Runwell
SS11 7XX
United Kingdom
Employer's website https://eput.nhs.uk/ (Opens in a new tab)