About this role
Job summary
Are you looking to join a forward-thinking and dynamic team? Do you want to make a real difference to people's lives and help improve health and wellbeing within your local community?
WIN PCN is recruiting for a Social Prescribing link Worker to join our expanding multidisciplinary team. The successful candidate will work closely with our member GP practices and a diverse network of community organisations to support patients with a wide range of non-medical needs that may be impacting their health and wellbeing.
You will join a team consisting of a Pharmacist, Paramedics, Social Prescribing Link Workers, and a Care Coordinator, supported by a team of GPs and Clinical Leads, all striving to improve outcomes for patients across our local communities.
This is an exciting opportunity for a compassionate and motivated individual who is passionate about supporting people to take control of their health and wellbeing. Through personalised conversations and a person-centred approach, you will help individuals access local groups, activities and support services, empowering them to live healthier, more connected and independent lives.
At WIN PCN, we are committed to reducing health inequalities, strengthening community connections and delivering high-quality patient-centred care. If you are enthusiastic about helping people achieve positive change, we would love to hear from you.
Main duties of the job
Support patients to identify and achieve goals that will improve their health, wellbeing and independence.Conduct person-centred conversations to understand what matters most to individuals and the challenges they may be facing.Connect patients with local community groups, activities, services and sources of support.Work with patients experiencing loneliness, social isolation, low confidence, financial concerns, housing issues and other social factors affecting their wellbeing.Build strong relationships with voluntary, community and statutory organisations across the local area.Manage and prioritise a caseload of referrals received from GP practices and other healthcare professionals.Work collaboratively with the wider multidisciplinary team, including GPs, Care Coordinators, Pharmacists and other PCN staff.Maintain accurate records and contribute to monitoring outcomes and service development.This role offers the opportunity to make a meaningful difference to people's lives by helping them access the right support at the right time and empowering them to take greater control of their health and wellbeing.
About us
We are looking for an energetic, compassionate and motivated individual to join our innovative Network.
WIN PCN four practices in the Thornton-Cleveleys and Poulton-le-Fylde to deliver high-quality, patient-centred care to our local population and uses a network of skilled clinicians and support staff to forge strong relationships with healthcare providers, community organisations and local services. Through collaborative working across our partner practices, we deliver personalised care and support to patients throughout every stage of life.
You will join a multidisciplinary team inclusive of a variety of roles all committed to improving outcomes for our local population
Benefits of joining Wyre Integrated Network:
Being part of a successful and supportive integrated teamOpportunity to make a meaningful difference to patients and the wider communityWrap-around professional and educational supportUnderpinning support from the wider clinical, training and leadership teamsOpportunity to develop a system-wide perspective and support our 'healthcare without boundaries' approachAccess to ongoing professional development and training opportunitiesNHS Pension SchemeGenerous annual leave entitlementFlexible and collaborative working environment
Job description Job responsibilities
The Social Prescribing Link Worker will work as part of the WIN PCN multidisciplinary team to support patients whose health and wellbeing are affected by non-medical factors. The postholder will take a person-centred approach, helping individuals identify what matters most to them and connecting them with appropriate community groups, services and support networks.
The successful candidate will manage referrals from GP practices and other healthcare professionals, providing personalised support to empower patients to improve their health, wellbeing and independence.
Key Responsibilities:
Accept referrals from GP practices and other members of the multidisciplinary team.Provide one-to-one support through personalised conversations to identify patient needs, strengths and aspirations.Co-produce simple, achievable wellbeing plans with patients and support them in achieving their goals.Connect patients with local community groups, activities, statutory services and voluntary organisations.Support patients who may be experiencing loneliness, social isolation, low confidence, housing concerns, financial difficulties, bereavement, lifestyle challenges or other factors impacting their wellbeing.Build and maintain relationships with community organisations and develop a thorough understanding of local services and resources.Support patients to become more active participants in managing their own health and wellbeing.Work collaboratively with GPs, Care Coordinators, Pharmacists, Pharmacy Technicians, Paramedics, Physiotherapists and other healthcare professionals.Maintain accurate and up-to-date records on relevant clinical systems and reporting platforms.Participate in MDT meetings, team meetings, training and service development activities.Contribute to the monitoring and evaluation of the Social Prescribing service, including the collection of outcome data.Adhere to organisational policies relating to safeguarding, confidentiality, information governance, equality and diversity, and health and safety.Promote the aims and objectives of WIN PCN and support the delivery of high-quality patient-centred care.The postholder will be expected to work flexibly across the WIN PCN area and demonstrate a commitment to reducing health inequalities and improving outcomes for local patients and communities.
Person Specification
Knowledge and Skills Essential
Understanding of the social determinants of health and wellbeing. Knowledge of safeguarding principles and confidentiality requirements. Excellent communication, listening and interpersonal skills. Ability to build rapport and develop trusting relationships. Ability to motivate and empower people to make positive changes. Strong organisational and time management skills. Ability to prioritise and manage a caseload effectively. Competent IT skills, including Microsoft Office and electronic record systems. Ability to work as part of a multidisciplinary team.
Desirable
Knowledge of local community groups, services and support networks. Understanding of the role of Primary Care Networks and multidisciplinary working. Knowledge of behaviour change techniques and personalised care approaches.
Personal Attributes Essential
Compassionate, approachable and non-judgemental. Motivated and enthusiastic with a positive attitude. Ability to work flexibly and adapt to changing service needs. Commitment to equality, diversity and inclusion. Commitment to improving patient outcomes and reducing health inequalities. Full UK driving licence
Experience Essential
Experience of working directly with individuals in a health, social care, community, wellbeing or voluntary sector setting. Experience of providing person-centred support. Experience of working with people facing social, emotional or practical challenges. Experience of building effective relationships with individuals and partner organisations. Experience of working independently and managing a workload.
Desirable
Experience of working within Primary Care, General Practice or the NHS. Experience within a Social Prescribing role. Experience of supporting vulnerable adults and reducing health inequalities. Experience of partnership working across health, social care and voluntary services.
Qualifications Essential
GCSE Grade C/4 or above (or equivalent) in English and Maths. Evidence of ongoing personal and professional development.
Desirable
Relevant qualification in Health & Social Care, Community Development, Counselling, Psychology, Public Health or a related field. Social Prescribing Link Worker qualification or willingness to undertake relevant training.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wyre Integrated Network Limited
Address Beechwood Surgery, The Old Bank
155 Victoria Road East
Thornton-Cleveleys
Lancashire
FY5 5HH
United Kingdom
Employer's website https://www.beechwoodsurgery.nhs.uk/ (Opens in a new tab)