About this role
Job Title: Project Manager - 3PL
Department: Business Solutions Group
FLSA: Exempt
Working Conditions: This position operates in office, warehouse, distribution-center, and customer-site environments. Use of personal protective equipment is required while in operational areas
Location: Erlanger, KY
Reports To: SVP, Business Solutions, Director of Project Management
Direct Reports: None
Effective Date: 10/14/2026
Key Responsibilities:
• Manage projects across warehousing, distribution, transportation, fulfillment, value-added services, and technology.
• Develop and maintain project charters, work plans, schedules, budgets, resource plans, risk registers, and status reports.
• Translate customer requirements and contractual commitments into clear tasks, milestones, owners, and acceptance criteria.
• Coordinate Operations, Solutions, Engineering, IT, Transportation, Finance, Sales, Human Resources, Safety, Quality, Procurement, customers, and vendors.
• Facilitate project meetings, document decisions and action items, and ensure timely follow-through.
• Monitor scope, schedule, costs, resources, dependencies, risks, and issues; escalate concerns and implement corrective actions.
• Manage change requests and maintain alignment among stakeholders regarding impacts to cost, timing, and deliverables.
• Coordinate testing, training, cutover, go-live, hypercare, operational readiness, and transition to steady-state ownership.
• Support compliance with customer requirements, standard operating procedures, safety expectations, quality standards, and applicable regulations.
• Prepare customer and leadership updates that clearly communicate progress, decisions, risks, and required support.
• Capture lessons learned and improve project tools, processes, templates, and delivery practices.
Required Qualifications:
• Bachelor's degree in supply chain, logistics, business, engineering, information systems, or a related field; equivalent relevant experience may be considered.
• Five or more years of project-management, implementation, or operations experience.
• Experience in third-party logistics, warehousing, distribution, transportation, fulfillment, or supply-chain operations.
• Demonstrated ability to manage cross-functional projects with multiple stakeholders and competing priorities.
• Working knowledge of project planning, budgeting, risk management, change control, and status reporting.
• Strong communication, organization, problem-solving, and stakeholder-management skills.
• Proficiency with project-management and productivity tools.
• Ability to travel to customer and operating locations as project needs require.
Preferred Qualifications:
• Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Lean Six Sigma, or comparable certification.
• Experience with warehouse management, transportation management, labor management, enterprise resource planning, or electronic data interchange systems.
• Experience supporting facility start-ups, customer onboarding, systems integrations, automation, or process improvement.