About this role
Responsibilities:
• Demonstrates a winning personality with refinement and character. Displaying an outgoing personality using confidence and style.
• Performs all assigned tasks with enthusiasm, professionalism and exceeds our customer's expectations.
• Provides professional greeting when interacting with guests and housekeeping personnel.
• Ensures that all assigned rooms are properly cleaned with amenities and guest supplies properly placed as standards dictate.
• Ensure that all housekeeping closets are properly stocked and neat and clean.
• Responsible for reporting any Maintenance issues to dispatch.
• Accurately uses proper telephone/radio techniques and etiquette.
• Ability to relate effectively in one-on-one situations with guests and other members of the Company.
• Be completely knowledgeable about all ` programs, promotions, activities and
• functions.
• Answer patrons' complaints and resolve problems.
• Must carry out safety and emergency procedures including, but not limited to, fire, crowd control, inclement weather and bomb threats.
• Must communicate with guests and be able to direct/escort them to various facilities and functions within the property.
• Must interact with guests and other Room Attendants in a courteous, empathetic and discreet manner.
• Supports and maintains Bally's courtesy guidelines to guests and employees.
• Promote outstanding guest relations.
• Perform tasks outlined on daily checklist.
• Performs other duties as assigned.
Work Environment:
• The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.
• While performing the duties of this job the employee is regularly required to stand/walk continuously for up to 6 hours a day along with the use of stairs.
• Occasionally will lift and/or move more than 40 lbs.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
• In addition to working in changing temperatures the use of cleaning chemicals is required.
• Having the ability to work in a smoking environment is also necessary.
• The noise level in the work environment is usually moderate to high.
• Must be able to work in a smoking environment.
Target Salary Range:
• 12.00/ hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.