About this role
Monday-Friday | Paid Holidays | Full Benefits
Job Type: Full-time
Pay: From $20.00 per hour
Location: East Lansing, Michigan
Are you passionate about helping patients and delivering exceptional customer service?
Join Pinnacle GI Partners as a Patient Care Coordinator in our East Lansing office. In this vital role, you'll help guide patients through their care journey by coordinating procedures, answering questions, and ensuring a seamless patient experience from start to finish.
Whether you have healthcare scheduling experience or a strong customer service background, we'd love to help you grow your career with us.
Why Join Us?
• Monday-Friday schedule
• No nights or weekends
• Paid holidays + floating holidays
• Paid Time Off
• Medical, Dental, Vision, Life & Disability benefits
• 401(k) with company match
• Training and growth opportunities
• Supportive, patient-focused team
What You'll Do
• Schedule GI procedures and diagnostic testing
• Coordinate provider schedules and appointment changes
• Assist patients with procedure preparation and questions
• Track scheduled testing and ensure timely follow-up
• Communicate with patients, providers, and healthcare facilities
• Help patients feel informed, supported, and confident throughout their care
What We're Looking For
• High School Diploma or GED
• 1-3 years of healthcare customer service experience
• Prior patient scheduling or procedure scheduling experience preferred
• Strong computer and EMR skills
• Excellent communication and organizational abilities
• Ability to multitask and manage competing priorities
• Ability to successfully pass a background check and drug screening
About Pinnacle GI Partners
Pinnacle GI Partners is a leading physician-led gastroenterology organization dedicated to delivering exceptional digestive healthcare through clinical excellence, innovation, and compassionate patient care.
Pinnacle GI Partners is an Equal Opportunity Employer and participates in E-Verify.