About this role
Are you skilled in IT systems with a knack for optimizing processes and a passion for technology? Join us at SPS Companies, Inc., a leading steel distribution company, where your skills will drive efficiency and innovation in a dynamic industry. Enjoy a rewarding career with outstanding benefits, a collaborative team environment, and the opportunity to make a real impact. If you're ready to elevate your career and work with cutting-edge systems, we want to hear from you!
This position is on-site located in Manhattan, KS near Kansas State University. This internship is open immediately as of January 19th. Relocation assistance will not be provided for this position.
The Systems Intern accurately troubleshoots hardware and software issues and provides detailed technical assistance to the end user for all PC and peripheral systems. The position performs tasks associated with servers, network, and other equipment as directed.
Primary Responsibilities:
• Provides help desk assistance to end users to include PC, peripherals, phone, and software support
• Troubleshoots, repairs, and reloads or images new and used systems for deployment
• Applies necessary hardware and software updates as directed
• Assists in maintaining system and network security as it applies to new, current, and terminated employees
• Maintains an inventory of all owned software licenses and hardware. Ensures zero tolerance software license compliance
Physical & Work Requirements:
• Ability to lift 75 pounds
Required Background, Competencies & Expertise:
• Experience with troubleshooting PCs, peripheral systems, and software.
• Detail orientation
• Customer orientation
• Problem solving skills
• Teamwork skills
• Communication skills
• Ability to consistently deliver frequent and timely feedback that is clear, specific, and actionable
Preferred Background, Competencies & Expertise:
• Enrolled in courses/receiving training for Information and Network Technology or related field or equivalent work experience.
• In training for/planning to complete certifications such as CompTIA A+, Network+, etc.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/AA Minorities/Female/Disabilities/Veterans