About this role
ROP: $26.42/Hour, overtime eligible
Essential Skills:
• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of correct maintenance and use of equipment; Use equipment only as intended.
• Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive team and guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Inspect supply levels, cleanliness and organization of storage areas; assign designated personnel to rectify any deficiencies.
• Conduct weekly inventory on equipment and supplies; prepare requisitions for reordering of shortages.
• Conduct building rounds and take gauge readings; check for potential fire hazards, burnt out lights, and faulty equipment.
• Check Engineering Logbook and Night Report for information regarding problems; document pertinent information in logbook.
• Collect, prioritize and coordinate completion of maintenance/ engineering work orders received.
• Other duties as assigned my Engineering Management team.
WHAT WE OFFER:
• PTO and Holiday Pay
• Medical/Dental/Vision (with opt out option)
• Great Hotel Travel Discounts
• Life Insurance & AD&D bundled with Medical Coverage
• 401(k) – Dollar for Dollar Match up to 4%
• Discount programs
• Education Assistance Program
• Voluntary Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
• Shoes for Crews, (1 free pair of shoes every 6 months for full time employees)
• Parking provided
The Hilton Woodland Hills/Los Angeles is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected] or call 818 595 1000 to let us know the nature of your request.