About this role
Core Functions
• Supports and empowers staff to align with the organization's mission and values.
• Plans, develops, and directs orientation, in-service training, and continuing education programs for all neonatal services personnel, ensuring timely and complete documentation.
• Assesses educational needs in collaboration with neonatal nursing staff, department managers, coordinators, and leadership; coordinates programs to meet those needs across all age groups, from neonate to geriatric.
• Maintains effective working relationships across departments and communicates clearly with physicians, staff, the Chief Nursing Officer, and administration.
• Coordinates and assists in managing annual mandatory training (e.g., safety, emergency preparedness, infection control, compliance, HIPAA and internet-based learning platforms.
• Acts as an educator for Neonatal Resuscitation Program and the STABLE Program.
• Develops, evaluates, and revises neonatal educational policies, procedures, goals, and standards of care in alignment with organizational objectives. Works closely with maternal/neonatal designation team.
• Provides additional orientation for external nursing institutions and facilitates student training programs.
• Designs and delivers staff development initiatives, seminars, and conferences for both internal staff and the broader medical and general community related to job role.
• Assists departments in creating patient education materials and brochures.
• Conducts competency evaluations and maintains educational records in compliance with regulatory standards.
• Manages learning management system and develops educational content for competencies and training.
• Participates in and supports performance improvement activities for both the Education Department and organization-wide initiatives.
• Serves as a resource and consultant to nursing, medical staff, students, and ancillary personnel.
• Promotes patient safety and minimizes healthcare errors through adherence to best practices, including the five rights of medication administration.
• Ensures compliance with all applicable state, federal, and accreditation regulations.
• Facilitates effective communication of administrative directives and encourages collaborative departmental engagement.
• Demonstrates professionalism, flexibility, and organizational skills in a dynamic healthcare environment.
• Stays current with educational trends, technologies, and methodologies through ongoing professional development.
• Provides assistance, support and supervision to content delivered by outreach instructors.
Safety Practices
• Promotes a culture of patient safety that results in the identification and reduction of unsafe practices.
• Utilizes Culture of Safety survey responses in improvement efforts.
• Identifies risks and hazards to patients through various risk assessments, with actions taken to mitigate patient harm.
• Improves medication safety practices, including increased reporting of adverse drug events and improved compliance with the medication reconciliation process.
• Decreased hospital-acquired infections and improved compliance with infection control practices (including hand hygiene).
• Decreased hospital acquired conditions such as complications associated with ventilator use and pressure ulcers, through improved compliance with patient safety bundles and/or other formal performance improvement programs.
Professional Responsibility
• Maintains a professional appearance in accordance with dress code standards; presents a neat and clean image.
• Completes all required annual education and professional development activities relevant to nursing education.
• Ensures compliance with regulatory and accreditation standards in educational practices.
• Wears appropriate identification while on duty in clinical and academic settings.
• Actively participates in committees, performance improvement initiatives, and faculty or management meetings as appropriate.
• Adheres to organizational policies and standards for ethical and professional conduct.
• Serves as a positive and professional representative of the organization within the healthcare and academic community.
• Addresses personnel and student concerns at the departmental level, utilizing the grievance process when necessary.
• Communicates administrative directives effectively to staff and students, fostering open dialogue and engagement during meetings and educational sessions.
• Promotes and integrates the mission, ethics, and goals of the organization into educational programs and daily interactions.
EDUCATION/EXPERIENCE/LICENSURE/TECHNICAL/OTHER:
• Education
• Bachelor's degree in Nursing – Required
• Experience
• Minimum of one year of experience as a Clinical Educator.
• Minimum of one year of experience in an administrative or leadership role.
• Demonstrated experience in coordinating and delivering educational offerings for staff.
• Licenses/Certificates
• Current Texas Registered Nurse (RN) licensure
• BLS Certification – Upon hire
• NRP Certification – within 90 days; instructor card within 12 months
• STABLE Certification – within 90 days; instructor card within 12 months
• Renewals for the above expected within certification time frame
• Skills
• Proficient in English, both verbal and written communication.
• Additional language proficiency is preferred.
• Basic computer literacy, including familiarity with common software applications.
• Skilled in operating instructional and clinical equipment such as projectors, audiovisual tools, cameras, and other teaching aids.
• Strong presentation and public speaking skills, with the ability to effectively engage diverse audiences.