About this role
What will I do:
The HR Specialist supports HR operations for LRS Healthcare and affiliated Jackson Healthcare companies, serving both internal team members and external (traveling) clinicians. Key areas include onboarding and employee transactions, HRIS data, compliance administration, and employee relations support. The Specialist follows established policies and procedures, assists with employee relations matters, escalates complex or sensitive issues to HR leadership, and handles sensitive information with confidentiality.
Day in the Life:
• Manage the shared HR inbox and serve as a point of contact for employee HR inquiries, including outside business hours as needed
• Assist with employee relations matters for internal and external employees, including gathering information, documenting investigations and corrective actions, and participating in corrective action and separation meetings
• Escalate complex or high-risk matters, including allegations of harassment, discrimination, retaliation, or workplace safety concerns, to HR leadership
• Maintain accurate, timely employee relations case records
• Coordinate New Employee Orientation, including presenting company information and applicable policies
• Manage pre-employment background checks, including reviewing results, resolving discrepancies, and serving as the day-to-day contact with the screening vendor
• Process new hires and rehires, including Form I-9 and E-Verify
• Process external employee assignment changes, internal job changes, and separations, including exit interviews
• Assist with employee surveys, including maintaining programs in the survey software and supporting follow-up activities
• Partner with Talent Acquisition to maintain job descriptions and corresponding HRIS records
• Assist with the development of human resources solutions by collecting and analyzing information, recommending courses of action
• Partner with employees and management to communicate various human resource policies, procedures, laws, standards, and other government regulations
• Ensure collection of required personnel file documents, acknowledgements, and agreements for all external and internal employees
• Maintain HRIS records in Workday, UKG, and ADP, including data imports, workers' compensation codes, and self-service approvals, and compile reports such as turnover and hire/rehire data
• Provide system user support, including password resets and setting up and removing access
• Process unemployment claims and audits, verifications of employment, and standard employment letters, such as jury duty and TN visa letters
• Track completion of state-mandated harassment prevention training and annual compliance training, and support administration of our internal learning management system
• Assist with compliance reporting, including new hire reporting, EEO-1, and VETS-4212, and maintain required labor law postings
• Assist with day-to-day legal and compliance requests, such as client certificate of insurance requests, insurance claim intake, and records for subpoenas and regulatory audits
• Process administrative employment-related activities within timeframe standards while ensuring policy and procedure compliance, proper documentation approvals, and accuracy of human resource system entries
• Assist the HR team with performance appraisals, tuition reimbursement, and handbook distribution, and cross-train to provide coverage across HR functions
• Maintain an open and candid working relationship with immediate supervisor/manager in discussing matters of importance
Who Am I:
• Bachelor's degree in Human Resources, Business Management, Marketing, or other business applicable field preferred
• 2+ years of HR experience, including onboarding and HR administration, preferred
• Experience assisting with employee relations investigations preferred
• Ability to maintain confidentiality and handle sensitive information, and recognize when to escalate
• Working knowledge of Form I-9, E-Verify, and background check (FCRA) requirements; familiarity with FLSA, FMLA, and ADA
• Experience with Workday, UKG, or ADP preferred; proficient in Microsoft Excel
• Strong verbal and written communication skills
• Demonstrates attention to detail
• Reliable and dependable, with prompt and regular attendance
Other Requirements:
• Ability to prioritize multiple tasks in a deadline-driven environment while providing responsive service and accurate, timely follow-through
• Experience with administering and processing onboarding paperwork preferred.
• Experience supporting multiple entities, a multi-state workforce, or healthcare staffing preferred
My Team:
• This position will not have supervisory responsibilities.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to sit and stand; occasionally required to walk, stoop, kneel and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. LRS Healthcare recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.