About this role
Sun Valley Resort is looking for an enthusiastic, customer-focused skier to join Brass Ranch as a Boot Fitter. Custom boot-fitting knowledge and skiing experience is a plus, and training is available.
Duties & Responsibilities:
• Work with guests to select and custom-fit ski boots based on their preferences, skiing ability, and budget.
• Participate in brand clinics to learn about the products carried in store.
• Answer customers' questions concerning the location, price, and use of merchandise.
• Focus on delivering 100% guest satisfaction.
• Accept payments and make change.
• Wrap, bag, and mail merchandise for customers.
• Communicate with the store supervisor about any unresolved guest concerns.
• Fold merchandise and organize the store daily.
• Remove and record the amount of cash in the register at the end of each shift.
• Perform additional duties as assigned.
Qualifications:
• Skiing or custom boot-fitting experience preferred.
• Excellent customer service, communication, and problem-solving skills.
• Ability to work independently and collaboratively within a team environment.
• Must be able to stand for prolonged periods of time.
• While performing this job, the employee must walk, bend, feel, reach with hands and arms, stoop, kneel, and crouch.
• Ability to safely move objects up to approximately 45 pounds about the workplace.
• Flexibility to work a varying schedule, including weekends, holidays, and early or late shifts.