About this role
WHO WE ARE
Goldenwest Credit Union is a premier non-profit financial cooperative providing exceptional member service to our members with locations in Utah and Idaho. Our employees earn a guaranteed base wage, annual bonus and a generous incentive and commission structure. Our welcoming member focused approach has established Goldenwest as a model of service in the financial industry; proving to our members that we'll take care of you!
WHAT WE LOOK FOR
Ideal candidates will exhibit an energetic, friendly and positive attitude! We are looking for people who believe in doing the right thing, want to make a lasting impact, strive to be better every day and aren't afraid to grow! We are an organization of people helping people!
Key Competencies
• Strong ability to think critically and solve problems.
• Timely and meticulous attention to verbal and written communication.
• Devotion to earning and maintaining member trust.
• Attentiveness to professionalism in appearance and action.
WHAT YOU CAN EXPECT
Our records specialist eagerly assists in searching and investigating information contained in loan files.
Location, Schedule Availability & Salary Range
• South Ogden, Utah
• Monday through Friday 8:00 PM – 5:00 PM
• Full-Time, 40 hours per week
• $20.25 per hour, based on experience and performance+ Bonus + Incentive
Essential Duties & Responsibilities
• Cultivate and effectively manage long-term, trusting relationships.
• Work with loan officers to image documents accurately.
• Research information and resolve problems, errors or discrepancies in imaging.
• Image completed exceptions to member files.
• Accurately record all actions pertaining to credit union loan files.
• Comply with all regulations as required by law.
• Actively participate in continuing education related to credit union career development.
Why Work for Goldenwest
• Medical insurance (we pay 100% of your deductible!)
• Dental insurance (we pay 100% of your premium!)
• Paid time-off (we pay you to take 34 days off!)
• Tuition reimbursement (we pay for your tuition cost, up to the IRS maximum!)
• Retirement (we pay 100% of your pension and match your 401K!)
• And many, many more…
Experience, Education & Certification
• High school diploma required.
• Prior credit union experience is preferred.