About this role
The hiring rate for this position is $16.90 per hour.
Please apply to learn more about the benefits of working for the CIA.
POSITION SUMMARY
The Server is responsible for ensuring all guests have a positive experience. This position also assists the restaurant team in achieving planned sales by upselling specialty food and beverage items.
ESSENTIAL RESPONSIBILITIES
• Assists guests by anticipating their needs while they are in the restaurant and introducing them to all of the food and beverage programs that we have to offer.
• Maintains cleanliness and organization of work-stations.
• Completes opening and closing side work as assigned with the goal of contributing to an organized, well-prepared work environment.
• Maintains a strong food and beverage knowledge base in an effort to provide the best possible guest service experience.
• Maintains control and timing throughout shift to ensure quality guest experience.
• Ensures each and every table is maintained during the dining experience according to standard.
• Closing the guest experience by handling cash and credit card transactions accurately.
• Any and all other duties as assigned.
REQUIRED QUALIFICATIONS
Education:
• High School Diploma or equivalent.
Experience:
• Prior customer service experience.
Licenses / Certifications:
• TIPS responsible alcohol service certification, or equivalent or ability to acquire within thirty (30) days of hire.
PREFERRED QUALIFICATIONS
• Restaurant service experience.
REQUIRED SKILLS
• Demonstrated qualities of hospitality.
• Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
• Demonstrated ability to show a high level of service responsiveness to customers.
• Must display a high level of energy and self-motivation.
• Highly organized, attentive to detail, accurate and efficient.
• Able to work well within a team.
• Punctual and dependable.
WORKING CONDITIONS
• Ability to frequently lift and carry 30 pounds.
• Ability to occasionally lift and carry 50 pounds with assistance.
• Ability to stand and work for extended periods of time during customary service hours.
• Ability to work in an outdoor environment with varying temperatures, including temperatures above 100° F.