About this role
Salary Grade : 12
SUMMARY:
Supports the Bank-wide Third-Party Risk Management Program, which analyzes and manages the risks posed by third-party relationships and is part of the Bank's overall Enterprise Risk Management Program. Responsible for coordinating the onboarding of third parties, supporting the Third-Party Risk Management Officer, Subject Matter Experts (SMEs), and Third-Party Relationship Owners (TPROs) in the ongoing monitoring and review of third parties, coordinating third-party contract processing and maintaining the contract central file and tracking system.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
• Review, update and maintain documentation surrounding third party risk management processes and procedures to ensure documentation is current, accurate, and relevant.
• Coordinate the onboarding of third parties, relationship changes, ongoing monitoring and the periodic reviews performed based on risk level.
• Serve as a liaison to the Bank's Third-Party Risk Management Officer, SMEs, and TPROs in obtaining needed information from the third-party and business lines.
• Perform administrative functions in the Bank's third-party risk management and contract management solutions.
• Coordinate Third-Party Risk Review packages for submission to the SMEs and TPROs.
• Maintain the SOC/SSAE reporting process, which includes gathering, coordinating review of, tracking and status reporting.
• Maintain the User Control Considerations/User Entity Controls/Recommendations process which includes gathering, coordinating review of, tracking and status reporting.
• Work with Legal Department for review and tracking of vendor contract contents and expiration.
• Coordinate completion and tracking of fully executed contracts working with Vendor Relationships Owners.
• Administer vendor approval packages for submission to the Chief Risk Officer.
• Assist with compilation and maintenance of action items and exceptions tracking.
• Assist with the preparation of Executive Management Committee, IT Governance Committee, and Board Reporting including the Service Level Agreement (SLA) Dashboard, Third-Party Pipeline Reporting, Contract Management Reporting, Third-Party Watch List, and Third-Party Risk Management Updates.
• Assist with gathering information for risk assessments, internal and external audit requests, and examinations.
• Handle special projects as requested.
QUALIFICATIONS:
EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position)
• Minimum Associates Degree required. Bachelor's Degree preferred.
• Minimum one year banking experience required.
• Prior risk management experience preferred.
KNOWLEDGE, SKILLS & ABILITIES:
• Knowledge of third-party risk management best practices, laws, regulation, and industry guidance or willingness to learn.
• Ability to multitask, analyze workflow, and make appropriate priority changes.
• Professionalism; including strong customer service both internally and externally.
• Discretion and ability to maintain confidentiality of work product.
• Must have cyber security awareness to protect the digital environment, the Bank, and customers.
COMPETENCIES:
• Ability to work independently within guidelines while at the same time being a team player.
• Attention to detail with strong organizational and communications skills.
• Ability to develop a positive rapport with internal and external customers.
• Ability to problem solve and make recommendations.
• Proficiency in Microsoft Office Suite that includes Word, Excel, PowerPoint, and database software