About this role
Shift Supervisors with Cando are responsible for day-to-day shift execution of the daily operation plan. If you enjoy working as part of a team, problem solving, and a company that promotes a strong safety culture, this opportunity is for you!
Cando provides specialized rail operating services. We provide a wide range of rail services including short line operations, industrial switching, material handling, terminal & transload services, and more!
Cando Advantages
• Work Life Balance
• Cando's Technical and Leadership Training Programs.
• Award Winning Safety Culture.
• Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances.
• Health & Dental Benefits include voluntary options.
• Expanding in the US and we welcome you to come grow with us!
Job Description
The Shift Supervisor is responsible for providing a safe, customer-oriented, cost-effective response to our customers' industrial switching needs. The Shift Supervisor coordinates the safety initiatives, workflow processes and procedures, people management, and daily operational needs on the sites.
Role & Responsibilities
Safety
• Perform Safety Management System activities such as Employee Efficiency Testing, Loss Prevention Observations, and Incident Reporting.
• Implement changes as a result of site and employee performance audits in a timely manner and follow-up to ensure effectiveness of changes.
• Respond to incidents, lead and implement and recommend solutions / corrective actions as a result of incidents.
• Works with employees on a daily basis to ensure that all Cando's safety policies are strictly adhered to with a focus on operational practices, identifying potential hurdles, targeting inconsistencies and aligning the services of operations to meet customer needs.
• Design/implement work systems and procedures for operational effectiveness.
• Be a leader in safe work practices; responsible for the mentoring of employees in all aspects of safe railway operations.
Management, Administration, & Planning
• Ensure service aligns with vision, mission, goals and the needs of the customer.
• Implement plans for managing growth and delivering on goals and objectives.
• Supervises contractors on site and ensure they have the understanding, skills, training, and resources to achieve objectives.
• Lead activities related to division initiatives; deliver initiatives around company programs and policies.
• Identify new business leads; implement start up plans for new business.
• Assists with invoicing and purchasing for sites and ensure accurate tracking of key consumables.
• Monitor locomotive and equipment procurement and maintenance programs.
Leadership & Employee Development
• Work with site supervisors to improve operational practices, identify hurdles, target inconsistencies and align services.
• Promotes harmonious employee relations while guiding and coaching supervisors; build and maintain healthy customer relationships at the site level.
• Prepares and implements employee development plans; ensures all employees have adequate training to contribute fully to the project.
• Supervises site staffing including participating in interviews, onboarding new employees, managing schedules and absenteeism, performing payroll activities, coordinating training, and conducting performance evaluations.
• Work with local Class 1 providers to resolve day-to-day issues.
Skills, Knowledge, & Abilities
• Communicates effectively both orally and in writing with people of all backgrounds, levels of comprehension including managers, employees, customers, and the public.
• Demonstrates initiative to work with others to foster a respectful workplace; creates a work environment that is open to maintaining positive relationships.
• Considerable knowledge of modern principles, practices, and techniques in motivating employees and building successful working teams.
• Ability to measure and report financial metrics and align with department budgets. General understanding of the principles of efficient service delivery.
• Demonstrates innovation and responsibility in the decision-making process.
• Ability to implement best practices in skill development, training, and service delivery which will be sustainable.
• Proficient in Microsoft Word, Excel, and Outlook with the skill to adapt easily to other software systems.
• Ability to perform rail switching as a ground person and/or locomotive operator if necessary.
• Ability to obtain and maintain GCOR certification, FRA standards, a valid state driver's license, safety critical medical status, and meet all safety and customer requirements.
Education & Experience
• Experience managing railway personnel in a customer focused environment.
• Experience in managing efficiency and effectiveness to bring about change in a fast-paced environment.
• Minimum two (2) years in a leadership position preferably in the rail switching and/or industrial environment.
• One (1) year experience working with Safety Management Systems in an industrial environment.
• One (1) year experience developing and managing capital and operating budgets.
Note: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent. The qualifications are provided so interested candidates understand the level of expertise required in this position.
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