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Senior Maintenance Technician @ AAM

Casa Grande, Arizona, USOnsiteFull-time
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About this role

Join a premier 55+ active adult community in Casa Grande, Arizona!

Mission Royale Adult Village is a vibrant, resort-style community featuring 1,292 homes and exclusive amenities designed for active adults. Residents enjoy a private 15,000-square-foot clubhouse complete with a fitness center, ballroom, library, card and craft rooms, billiards, swimming pools, hot tub, tennis, pickleball, bocce courts, and beautifully maintained common areas.

We are seeking a Senior Maintenance Technician who takes pride in maintaining a safe, attractive, and welcoming community. This hands-on position is responsible for the operation, inspection, maintenance, and repair of community buildings, amenities, and common areas while ensuring the highest standards of service for our residents.

Position Summary:

Primarily responsible for the optimal performance and maintenance of building systems within an HOA community to include but not limited to all mechanical, fire and life safety, security, pool/hot tub, common area elements and grounds. Also responsible for ensuring Architectural Guidelines are upheld within the community by thorough knowledge of CC&Rs and Design Guidelines.

Position Responsibilities:

• Partners with the Community Manager to maintain buildings, building systems, common areas, and other physical assets on the property.

• Responsible for overseeing compliance with City, State, Federal, and OSHA code and permit requirements.

• Perform duties related to plumbing, electrical, HVAC, painting, drywall, pressure washing, welding, and any other maintenance needs related to the designated property.

• Regular maintenance of association amenities including but not limited to pools, hot tub, water features, pickleball, tennis and bocce courts.

• Proactive in identifying maintenance needs, repairs, and bid process to ensure work is completed in a timely manner.

• Interacts with onsite staff, owners, residents, and vendors in a professional and courteous manner.

• Follows up with all homeowners/residents regarding service issues and advises management team of interaction outcomes.

• Properly operates, maintains, and stores all maintenance equipment.

• Weekly setup for events inside and outside, including moving various tables and chairs.

• Personal vehicle for transportation.

• Ensures that the Architectural Guidelines are upheld within the community by thorough knowledge of CC&Rs and Design Guidelines.

• Provides direct support to the Community Manager in order to meet community standards.

• Performs other related duties as directed.

• Work schedule may change to meet property requirements.

Knowledge, Skills & Abilities:

• Consistently meet AAM's standards of service and interact with residents and staff in a professional, courteous and friendly manner.

• Working knowledge of plumbing, electrical, HVAC, pool equipment and chemicals, painting, drywall, welding and any other maintenance skills necessary to complete work orders.

• Ability to communicate effectively in both oral and written form; maintain work logs; establish and maintain cooperative and effective working relationships with those contacted in the course of work assignments.

• Ability to gather information, analyze, seek input, and make sound decisions.

• Exceptional customer service and follow-through skills.

• Familiar with maintenance contracts and working with outside vendors.

• General knowledge and understanding of budget management.

• High attention to detail.

• Time management – the ability to organize and manage multiple priorities.

• Computer and internet proficiency.

• Ability to work as part of a team and independently.

• Dedicated to continuous communication with the Community Manager and onsite staff, through email, texts, and other written means.

Physical Demands & Work Environment:

• Works indoors and outdoors.

• Requires physical ability to stand for long periods, climb stairs and ladders, squat and bend.

• Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.

• Ability to work on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders and scaffolding at heights of up to 50 feet.

• Able to handle various manual and power tools.

• May work independently or as part of a team.

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