About this role
NEON Rated is an independent film studio and distributor renowned for boundary-pushing cinema, spanning theatrical and digital/home entertainment releases. As the IT Operations Lead, you will play a pivotal role in shaping and scaling the technology function for a fast-growing, creative organization. This is a unique opportunity to own the end-to-end IT landscape, relieve the executive team of day-to-day IT decision-making, and build robust systems from the ground up. You will be the first dedicated IT hire, responsible for creating a secure, scalable, and efficient technology environment that supports NEON's multi-site offices and distributed teams.
Core IT OperationsOwn and operate the company’s technology function end-to-end, setting strategy and executing hands-on technical workManage and secure company systems, removing IT operational burden from executivesPerform hands-on systems administration and cybersecurity operations, implementing security best practicesPlan and scale infrastructure to support growth and evolving business needsAdminister Box (governance, permissions, security), Google Workspace, and/or Microsoft 365Oversee identity and access management, including SSO/IAM solutionsManage endpoint/device management and SaaS tool administrationSupport multi-site offices and hybrid/remote teamsManage networking and cloud infrastructure, as well as vendor relationshipsImplement security frameworks and ensure protection of IP and digital media assetsBox Migration & Collaboration InfrastructureLead ongoing transition from Google Workspace environment into Box ecosystemBuild secure Box architecture, permissions, folder structures, governance, and workflowsEstablish long-term Box administration standardsIntegrate Box with collaboration, production, legal, finance, and distribution workflowsCreate scalable access models for employees, contractors, filmmakers, agencies, and external partnersVendor & Budget ManagementOwn IT budget and vendor relationshipsNegotiate software, hardware, and security contractsDrive fiscal responsibility and operational efficiencyReduce redundant tools and unnecessary spendBuild multi-year infrastructure roadmap aligned with company growth
Our target salary range for this role is between $115,000 to $140,000. Actual starting salary within the range will depend on various considerations, including: work experience, skills, specializations, and training. In the interest of transparency, the salary rate shown reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on experience, knowledge, skills and internal equity.
This role is based in New York, NY or Los Angeles, CA, with a hybrid work arrangement and occasional travel between locations.
Requirements
Required Qualifications:5+ years of experience in IT, Systems, Workplace IT, or Security Operations rolesExperience owning an end-to-end IT function, including strategic planning and hands-on executionProven ability to build or rebuild IT systems and processes in lean or fragmented environmentsExperience as IT Director, Senior Systems Administrator, or IT Operations Lead at a startup, media company, entertainment company, agency, or high-growth creative business preferredExperience supporting multi-site offices in a fast-paced settingHands-on administration of Box (governance, permissions, security) and Google WorkspaceHands-on experience implementing or administering Okta for SSO/IAMHands-on endpoint/device management experience with JamfHands-on cybersecurity operations experience implementing security best practices such as least privilege and MFAExperience partnering with non-technical executives to own day-to-day IT decisions and operationsPreferred Qualifications:Bachelor’s degreeExperience protecting IP or digital media assets in an IT/security contextBackground in media, entertainment, content distribution, or high-growth creative environmentsExperience supporting hybrid or remote teamsFamiliarity with Microsoft 365 administrationStrong organizational and process-oriented mindsetExcellent communication skills with non-technical stakeholdersFinancial discipline and high trust/discretion in handling sensitive informationBenefits
NEON offers all of its full-time employees a robust range of benefits
Get peace of mind with our comprehensive Health Care Plan, covering medical, dental, and vision expenses.Secure your future with our Retirement Savings Plan, offering options like 401k and Roth IRA.Stay protected with our Life Insurance Coverage, including both Basic and Voluntary plans, as well as AD&D.Enjoy a healthy work-life balance with our Unlimited Vacation policy, sick days, public holidays, and office closure for winter break.Take care of your loved ones with our Family Leave Options, including Parental and Caregiver Leaves.Invest in your well-being through our Wellness Programs and Resources.
We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We do not discriminate in hiring based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. We welcome applicants from all backgrounds and experiences.
The job description serves as a guide and is not an exhaustive list of duties; requirements may evolve with business needs. All requirements and skills are subject to change as business needs evolve.
Applicants in the U.S. have rights under Federal Employment Laws including the Family & Medical Leave Act, Equal Opportunity Employment, and the Employee Polygraph Protection Act. NEON is committed to providing reasonable accommodations for persons with disabilities. If you need accommodations for the job application, interview, or to perform essential job functions, please inform your NEON contact/recruiter.