About this role
Who we are, what we do and whyDext is a fast-growing fintech transforming bookkeeping through AI and machine learning. Founded in London, we now operate across Europe, North America, and APAC, with over 400 employees worldwide. Our platform empowers accountants, bookkeepers, and businesses to simplify accounting processes and make smarter, more timely financial decisions.
In 2024, Dext joined the IRIS Software Group, further strengthening our ability to deliver end-to-end accountancy solutions. We've achieved 99.5% data accuracy, saved over 35 million hours of manual data entry, and are trusted by 12,000 firms and 700,000 businesses globally. 🚀
We’re looking for a driven, hungry, and results-oriented Sales Development Representative ready to find new leads and drive outbound growth in the UK market.
The role, what you'll doAt Dext, we know the key to growth is a high-performing sales team. As our Account Manager, you'll be the link between our valued partners and Dext, managing your own portfolio, prioritising effectively, and building the kind of relationships that drive long-term success. If you have a passion for exceptional customer service and a hunger to exceed targets, this is the role for you.
Act as the primary point of contact for all client concerns and needsBuild and strengthen long-term partnerships across your portfolioIntroduce new, additional, and premium products tailored to each partner's needs and pain-pointsMaintain accurate client records, tracking contract updates and renewalsUse our passive account management (PAM) tools and market awareness to prospect and forecast selling opportunitiesDevelop a deep understanding of Dext's product suite to maximise upsell and cross-sell activityDrive growth in monthly recurring revenue and average invoice valueCollaborate with internal teams to deliver a seamless buying and deployment experienceBuild a successful buyer journey that mitigates churn, contraction, and cancellation
About you, what we're looking forSkills & experience
2+ years of B2B sales experience, ideally in SaaSProven track record of consistent customer engagement and high client satisfactionA challenger mindset: you know how to push thinking while keeping empathy front and centreStrong analytical and creative problem-solving skillsAn active listener who builds trust quickly with decision-makers and stakeholders at all levelsCommercially sharp, with solid knowledge of SaaS metrics and GDR targetsBeginning to find new ways to drive value from relationships, connecting advocates to new partners, spotting opportunities others missKnowledge
Previous success in a B2B sales role with phone-based customer engagementYou love numbers and are motivated by hitting Gross Dollar Retention targetsStrong business acumen and the ability to manage portfolio health across adoption, opportunity, risk, and advocacyBehaviours
Innovative, collaborative, and a genuine team playerHigh emotional intelligence, you read the room and adapt accordinglySelf-motivated with a consistently high activity levelAmbitious to grow your career within a sales organisation
What you'll be part of, our values, culture & behavioursWe are a highly ambitious, innovative, market-leading FinTech, PE-backed by HgCapital, moving with the pace of a scale-up while building for the long term. Our three values guide everything we do:
Be Brave: Everyone has a voice to challenge ideas and the status quoBe Exceptional: We set high standards and hold ourselves to themBe Together: Individual success only exists within team success 🌟Our behaviours shape how we work day to day: Be Diverse, Be Courageous, Be Considerate, Be Transparent, Be Focused, Be Accountable and above all, Be Dexterous.
What we offer, the perksCompetitive base salary + commissionHybrid working with our London office25 days holiday + bank holidays, volunteering days, summer hours, and a day off the week of your birthdayEmployer-paid private medical insurance and health cash plan (Medicash)Cycle to work schemeIncome protectionMental health support through Help@HandWork abroad for up to 20 days per yearEnhanced maternity and paternity leave
Diversity & Inclusion at DextAt Dext, we believe diverse perspectives drive innovation and success. We're committed to building an inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from all qualified candidates and actively encourage those from underrepresented groups to apply. If you need any accommodations during the hiring process, please let us know. Read more about our Diversity and Inclusion commitments.