About this role
Salary: £31,000 - 37,200 per year
Requirements: Experience with SAP EWMExcellent verbal and written communication skillsBasic to moderate IT troubleshooting skillsGood knowledge of Excel and the ability to use itExperience working with Warehouse Management systems in a shop-floor environment is desirableBe self-motivated, work well as part of a team, and be able to work independently, proactively, and persistently Responsibilities: Manage day-to-day IT tasks, control board escalations and investigations, and first-line maintenance and troubleshooting of IT equipmentPerform desktop-level fixes and changes, including installing and upgrading software and hardware, validating file backups, managing backup media, and configuring applications as directedOrganise IT equipment repairs, maintain an inventory of usable spare equipment, and keep a maintenance log of repairsProvide support for SAP errors at the location control board and carry out investigationsMaintain EWM and certain elements of ECCEnsure PFEP and master configuration data are accurately configured in EWMExecute EWM data changes as part of engineering changesContribute to incident reports and root-cause analysis; test fixes and follow up after resolutionAssist key user groups with application upgrades, maintenance, and user acceptance testingMaintain bespoke system applicationsReport site IT downtime and changes to production schedules using the appropriate communication proceduresFollow site IT purchasing and asset-tracking procedures, receive IT assets, update the asset inventory, and help decommission end-of-life assetsBuild long-term relationships with internal and external stakeholdersCarry out other duties as assigned Technologies: ExcelHardwareSupportSAPSAP EWM More:
We are recruiting on behalf of our client for an IT Support - SAP Systems and VDU Coordinator in Wolverhampton (WV9). There are two permanent vacancies: one night-shift role paying £37,200 per year and one rotating AM/PM-shift role paying £31,000 to £36,164 per year. The position is available due to continued success and improvement. The closing date is 15 November 2026. Our recruitment agency acts on behalf of the client; applications are handled through the job-board application process.
last updated 42 week of 2026