About this role
Salary: £85,000 - 90,000 per year
Requirements: Experience leading a technology function in a growing mid-sized or larger organisation, including owning the strategy and roadmapA track record of business transformation through technology, with measurable resultsStrong stakeholder skills, including turning needs into requirements, agreeing priorities with senior leaders and following agreed prioritiesExperience delivering several projects through one team while managing capacity, dependencies and suppliersHands-on experience introducing AI or automation with measurable results, and a sound grasp of security, privacy and ethical issuesExperience running infrastructure and information security, including leading ISO 27001, with working knowledge of Cyber Essentials Plus and GDPRExperience choosing and standardising SaaS tools, running a support service and building data governanceTechnical depth across cloud, integration, data and AI to be a credible partner to a senior engineerNice to have: experience in education, healthcare or another regulated sector; experience within a group structure or of acquisitions; ITIL, PRINCE2, Agile or ISO 27001 Lead Implementer; experience managing a technology budget and supplier contracts Responsibilities: Gather requirements from every department and publish a roadmap with clear prioritiesDeliver projects and play a leading role in transforming customer operationsOversee infrastructure and cyber security, using ISO 27001 and Cyber Essentials Plus as the baselineStandardise business systems and the integrations and automations that connect themOwn data and establish one trusted source of reportingRun a well-managed IT support service with clear service levelsIntroduce practical, well-governed AI into everyday workLead the team, technology budget and suppliersPublish a three-month roadmap within 60 days and establish a regular prioritisation forum with the executive teamBuild trust in reporting so figures agree across departmentsMake security and audits routine, reduce the backlog and build recognition for the technology teams delivery Technologies: AIArchitectCloudSupportITILSecurityUX UI Design More:
We are a growing online education provider delivering specialist postgraduate programmes to professionals around the world. We are investing heavily in our systems, data, AI and people, and have an in-house team building our own platforms alongside a new team structure designed to get more value from technology. This is a new leadership role reporting to the Operations Director, serving as the link between the business and technology team. It is a leadership position rather than a hands-on development role, leading a team that includes a Lead Architect, a front-end/UX developer, IT support and a data analyst. The role is based in Cardiff, hybrid with at least three days a week on site. It is full-time and permanent, with an approximate salary of £90,000.
last updated 42 week of 2026