About this role
Salary: £32,000 - 45,000 per year
Requirements: Proven 2nd-line experience, ideally within an MSPStrong hands-on Hyper-V experiencePractical experience supporting Microsoft AzureSolid Windows Server and Active Directory knowledgeExperience with Microsoft 365 administrationConfidence communicating with customers and prioritising a varied workloadAvailability to join an out-of-hours support rotaAZ-104 (Azure Administrator) certification is desirableExperience with ConnectWise or a similar PSA/RMM tool is desirableExposure to firewalls, VPNs and general networking is desirable Responsibilities: Deliver 2nd- and 3rd-line support across on-premise, Azure and hybrid environmentsAdminister and troubleshoot Hyper-V hosts and virtual machinesSupport Azure infrastructure, including VMs, storage and Entra IDManage Windows Server, Active Directory, DNS and DHCPSupport Microsoft 365, including Exchange Online and SharePointWork tickets through an ITSM/PSA platform to SLAAssist with backup, disaster recovery and migration projectsOwn incidents through to resolution and handle escalations from 1st lineContribute to infrastructure and cloud migration projectsProvide support to multiple client environments remotely and on-site Technologies: Active DirectoryAzureCloudHyper-VSupportITSMMicrosoft 365SharePointWindowsOffice 365 More:
We are an established Managed Service Provider supporting a varied portfolio of business customers, and we are growing our technical team. This is a 2nd-/3rd-line IT Support Engineer role focused on Azure and Hyper-V, supporting multiple client environments remotely and on-site. The role includes participation in an out-of-hours support rota. Reperio Human Capital acts as an Employment Agency and an Employment Business.
last updated 42 week of 2026