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E-commerce Director / Senior E-commerce Manager (Remote) | Canada @ HireHawk

CanadaOnsiteFull-timePosted today

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About this role

Location: Remote / VirtualJob Type: Full-TimeSalary Range: $6,000 - $8,000/month

At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.

This role is for a strategic, hands-on e-commerce leader who can take full ownership of our Shopify site and build the digital commerce function from the ground up. You’ll partner closely with the Founder, auditing what exists today, defining what “great” looks like, and executing the roadmap to get us there. The first phase is not about throwing money at ads, it’s about fixing fundamentals: site experience, analytics, merchandising, conversion, and operations. As the foundation strengthens, you’ll help us scale into paid media and CRM thoughtfully, and build the right team and partner bench over time.

Responsibilities:

Own the end-to-end Shopify experience, from backend operations to the storefront experience and on-site performanceAudit the current site, identify the highest-impact fixes, and turn them into a clear 30/60/90-day execution planImprove conversion rate and revenue per visitor through CRO, funnel analysis, and disciplined experimentationElevate on-site merchandising (collections, product pages, navigation, search, promotions) to increase AOV and conversionBuild reliable analytics and reporting that make performance clear (what’s working, what’s not, and why)Create and manage a promotional and merchandising calendar that supports revenue goals without eroding brand valueImprove catalog and inventory hygiene (product data, tags, collections, and operational accuracy)Manage cross-functional execution with designers, developers, copywriters, photographers/content teams, and other partnersVet, hire, and manage freelancers and agencies as needed — and build scalable processes as the function growsDefine and track the KPIs that matter most for a profitable, scalable DTC channelRequirements

Must-Have:

5+ years of e-commerce experience, with clear ownership of site performance and revenue outcomes Strong Shopify expertise (admin, catalog management, configurations, and third-party app/integration oversight) Proven ability to improve conversion through CRO, merchandising, and checkout/funnel optimization Strong analytics instincts: you know how to set up reporting, interpret behavior, and prioritize what moves the needle Experience working cross-functionally with creative and technical partners (design, dev, copy, photo/content, media/CRM) Comfortable operating in lean, entrepreneurial environments where you lead and execute (especially in the early stages) Ability to overlap working hours with North American time zones; Canada-based is strongly preferredNice to Have:

Fashion/apparel, DTC, or consumer products experience Experience rebuilding or modernizing an under-optimized Shopify store (especially mobile experience and conversion infrastructure) CRM/email experience (strategy, segmentation, lifecycle flows) and/or experience scaling paid media after foundations are in place Familiarity with AI tools that support creative workflows, photography enhancement, or digital merchandisingBenefits

Access to a $200K+ perk marketplace with discounts on 150+ global services.Option to withdraw up to 50% of approved earnings before payday.

Skills

DirectorBG01

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