About this role
Job summary
We are looking to recruit a Band 6 Clinical Nurse Advisor based at Bath Road in Reading. With a genuine passion for improving patient care, you will be an enthusiastic and experienced registered nurse. With the drive and determination to make our team excel, you will have excellent communication and people skills and be persuasive and motivational when collaborating with our integrated teams. Responsible for ensuring that our service delivers its optimum performance, you will work to achieve a seamless service. Driven to improve patient experience, you will be part of the triage team assessing referrals in a timely manner and signposting to other teams and services delivering care needs. Your energy and drive will be rewarded with the support of a dedicated team that strives to create a warm and progressive environment in providing outstanding care for our patients.
Main duties of the job
Provide clinical support, assistance, and professionals expertise to all callers to the Community Nursing Triage Telephone Support. This will range from signposting the referral to the appropriate service, making a direct referral, or offering advice. Work in conjunction with administrative support staff to provide high quality, clinical triage using knowledge, skills, critical thinking, and professional judgement Control and manage calls effectively by using skilled questioning, active listening and excellent verbal communication skills in a calm, professional manner. Possess the ability to prioritise tasks, cases, and situations appropriately to ensure effective delivery of services during periods of high demand. Possess relevant clinical skills to be able to visit urgent visits in the patient's home, such as catheter care and end of life care.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Your wellbeing is important to us. Some of the benefits of working for us include:
Flexible working options to support work-life balance 27 days' annual leave rising with service + opportunity to buy and sell Generous NHS pension scheme Excellent learning and career development opportunities 'Cycle to Work' and car leasing scheme including electric vehicles Access to a range of wellbeing tools and services Discounts at hundreds of popular retailers and restaurants Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality Generous maternity, paternity, adoption and special leave Free parking across Trust sites
Job description Job responsibilities
The must haves for this role:
Registered nurse with community experience. Car driver with ability and readiness to travel. Excellent communication skills with the ability to manage distressed patients or relatives over the phone. Ability to use own initiative and work autonomously. For further information about the role, please see attached job description and person specification. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, its important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.
We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Laura Rayfield on 07767677076 or email: [email protected] who'll be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education, qualifications or training Essential
Registered Nurse NMC Registration Specialist knowledge acquired through post graduate short courses, training or equivalent experience, in a relevant field.
Continuous Professional Development Essential
Evidence of continuing professional development
Previous Experience Essential
Demonstrable experience of working autonomously to deliver high quality and evidence-based nursing care. Experience in providing supervision to junior colleagues and students in the completion of routine nursing and clinical skills. Uphold the Trust's values of being caring, committed and working as team through demonstratable examples and experience.
Knowledge, skills and abilities Essential
Proficient use of digital tools and applications including Word, Outlook and patient management systems.
Additional Requirements Essential
Ability to travel between multiple Trust sites and non-Trust locations, including patient homes, some of which may not be easily accessible via public transport.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Berkshire Healthcare Foundation Trust
Address Community Nursing Reading , 57-59 Bath Road, Reading, Berkshire, RG30 2BA
Reading
RG30 2BA
United Kingdom
Employer's website https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)