About this role
Job summary
We are seeking an innovative and passionate Team Manager to provide operational leadership for our Accredited ECT service. This role balances compassionate people leadership with effective, data-informed service management.
You will lead operations across the ECT pathway, ensuring safe, timely and effective care. You will manage demand and flow, using data to understand capacity, prioritise safely and improve waits, access and productivity.
You will champion quality and governance, embedding supervision, incident learning, audit and Quality Improvement. You will support team growth, fostering a positive culture, clear objectives, reflective practice and staff wellbeing.
You will work with clinical leaders, inpatient wards, community staff, acute trusts and commissioners to deliver joined-up care for people and their families.
This role may be eligible for sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. However, sponsorship can only be provided where applicants meet the specific requirements, therefore, we recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa
Main duties of the job
Clinical & Service LeadershipLead evidence-based ECT care and maintain high standards of assessment, treatment and follow-up. Ensure practice complies with the Mental Health Act, Mental Capacity Act, safeguarding and Trust policies. Promote a therapeutic environment and support the team with risk, crises and complex cases. Hold and manage the service clinical caseload as required and ensure all slots are utilised with minimal wasted appointments.
Operational ManagementOversee caseload, workflows and documentation. Manage rotas, staffing and resources. Lead complaints, incidents and investigations. Respond to Freedom of Information requests and manage the ECT accreditation ensuring compliance. Contribute to service planning, development and innovation.
Supervision & Staff DevelopmentProvide managerial supervision and ensure access to clinical supervision and CPD. Support recruitment, induction, appraisals and performance management. Foster a supportive team culture aligned with Trust values.
Partnerships & CommunicationBuild effective relationships with families and partner agencies. Represent the service in multiagency forums and communicate sensitively with service users.
Quality Improvement & GovernanceLead audits, governance and quality improvement. Ensure compliance with data and information governance standards and support performance monitoring to drive improvement
About us
About you:You are an inclusive leader with experience in MHSOP and/or AMH or ECT. You translate vision into day-to-day delivery, uphold standards with kindness, use data to guide decisions and are confident with risk, safeguarding and governance.
What we offer:Supportive leadership, strong peer networks, development opportunities - including leadership and QI - and a commitment to staff wellbeing.
If you share our values of compassion, respect and responsibility, we'd love to hear from you.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job description Job responsibilities
Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) is committed to providing highquality mental health, learning disability and neurodevelopmental services across our communities. Our teams work collaboratively to improve the lives of children, young people and families, ensuring care is compassionate, safe and personalised.
As part of our ECT service in Durham Tees Valley, you will join a passionate, supportive and forwardthinking MHSOP community. We are committed to creating a positive working environment where staff feel valued, listened to and empowered. Our culture is grounded in our Trust values of respect, compassion and responsibility, and we actively promote psychological safety, teamwork and continuous service improvement.
We are an organisation that invests in developing our workforce. You will have access to highquality supervision, opportunities for training and professional development, and involvement in quality improvement projects that influence how services evolve. We work closely with partners across health, education, social care and the voluntary sector, offering rich opportunities for collaborative working.
By joining TEWV, you will be part of a service that is committed to coproduction, innovation and improving outcomes for people. Your contribution will help us continue our journey to deliver excellent, accessible and responsive care for the families we support.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
Positive and safe Level 2, and ILS level 2 is an essential requirement of the role. The successful candidate will be expected to work clinically therefore clinical experience is essential.
This job advert may close early if a high volume of applications have been received. If interested, please apply for this post as soon as possible.
Person Specification
Qualifications Essential
Current professional registration with appropriate body in healthcare Be Educated to Master's level in leadership or a subject area relevant to the area of practice OR Have equivalent clinical experience to that of masters level such as working as a band 6 (or above) in relevant clinical area with significant experience - which also includes significant experience of managing people (see below under experience), together with evidence of CPD Be trained in Clinical Supervision and Providing Clinical Supervision Be a Recognised Practice Assessor/Practice Supervisor
Experience Essential
Significant experience of managing people Significant experience of working with patients with complex needs in the specialist field Significant experience working with patients who display risk behaviours Working collaboratively with others (external partners, staff service users and their families/carers) Evidence of delivering supervision Working knowledge of the legal framework and statutory obligations under the Mental Health Act, Mental Capacity Act and other relevant legislation Detailed understanding of Safeguarding and its application in practice Risk assessment and management and its application in practice Working knowledge of clinical medicines management Developing, maintaining and auditing standards of practice Evidence of training in Quality Improvement methodology or coaching, and/or using Inter-agency and partnership working
Knowledge/Skills/Experience Essential
Understanding of psychological models of care and treatment (depending on specialist area) Knowledge of current issues relating to health needs of patients in the field of practice, regionally and nationally Research methodology The Trust's Quality Improvement system (QIS) - or completion of training within agreed timescale Governance and its application in practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Tees Esk and Wear Valleys NHS Foundation Trust
Address Roseberry Park Hospital
Marton Road
Middlesbrough
TS4 3AF
United Kingdom
Employer's website https://www.tewv.nhs.uk/ (Opens in a new tab)