About this role
Job summary
The Reporting Officer will support the operational and reporting functions of OHL. You will be responsible for maintaining data integrity, producing clear and reliable reports, and supporting administrative processes. Your work will directly support managers and clinical staff, helping to improve service delivery through accurate reporting and efficient data handling.
Main duties of the job
Perform accurate data entry and data cleaning to ensure consistency across systems Build and maintain Excel-based reports using pivot tables, formulas (e.g., IF, VLOOKUP), filters, and visual charts Assist in the production and distribution of regular performance and operational reports Data Collection & Analysis: Gathering and consolidating data from various sources for reporting purposes Data Management: Maintaining and updating data within reporting databases and ensuring data accuracy and integrity Conduct searches and extract data from EMIS or similar cloud-based platforms Collaboration: Working with different units and teams to gather information and ensure the effective dissemination of reports Work independently while proactively seeking clarification when needed Support general administrative tasks to ensure smooth service operations Compliance: Ensuring reports adhere to relevant regulatory standards
About us
One Health Lewisham (OHL) is the integrated community provider working across SEL, delivering a variety of innovative services for patients supporting practices and PCNs. We are a forward-thinking innovation partner, striving to develop streamlined and transformative pathways which support the wider integrated care system. We are passionate about our mission to provide the best possible care for our patients, and we work hard to support and develop our team to strive for excellence.
We are a fast-growing organisation, providing a range of services which are fully integrated into primary care. We deliver specialist support to some of the most complex patients in the system through our Special Allocation Service contract across all boroughs in South-East London and North-East London ICSs, as well as the Enhanced Care Home Service in Lambeth. We also provide a range of services across Lewisham:
NHS Health Checks Programme; Home Visiting Service, led by our experienced team of paramedics; High Intensity User Service; Enhanced Care Home Service Lewisham; Digital Transformation (Change Management and embedding digital technologies and pathways across our services); Population Health improvement services, e.g., Vaccination uptake, LTC reviews, HIV screening etc.; Long Covid Service - we are a local pioneer in developing this service in the community for our local populations; Weight loss - Tirzepatide pilot (Mounjaro weight loss injection).
Job description Job responsibilities
JOB DESCRIPTION
JOB TITLE:
Reporting Officer
LINE MANAGER:
Operations Manager
HOURS:
30 hours per week
LOCATION:
Jenner Practice / Laurence House
About us
One Health Lewisham (OHL) is the integrated community provider working across SEL, delivering a variety of innovative services for patients supporting practices and PCNs. We are a forward-thinking innovation partner, striving to develop streamlined and transformative pathways which support the wider integrated care system. We are passionate about our mission to provide the best possible care for our patients, and we work hard to support and develop our team to strive for excellence.
We are a fast-growing organisation, providing a range of services which are fully integrated into primary care. We deliver specialist support to some of the most complex patients in the system through our Special Allocation Service contract across all boroughs in South-East London and North-East London ICSs, as well as the Enhanced Care Home Service in Lambeth. We also provide a range of services across Lewisham:
NHS Health Checks Programme; Home Visiting Service, led by our experienced team of paramedics; High Intensity User Service; Enhanced Care Home Service Lewisham; Digital Transformation (Change Management and embedding digital technologies and pathways across our services); Population Health improvement services, e.g., Vaccination uptake, LTC reviews, HIV screening etc.; Long Covid Service - we are a local pioneer in developing this service in the community for our local populations; Weight loss - Tirzepatide pilot (Mounjaro weight loss injection).Job Summary:
The Reporting Officer will support the operational and reporting functions of OHL. You will be responsible for maintaining data integrity, producing clear and reliable reports, and supporting administrative processes. Your work will directly support managers and clinical staff, helping to improve service delivery through accurate reporting and efficient data handling.
Job Responsibilities:
Perform accurate data entry and data cleaning to ensure consistency across systems Build and maintain Excel-based reports using pivot tables, formulas (e.g., IF, VLOOKUP), filters, and visual charts Assist in the production and distribution of regular performance and operational reports Data Collection & Analysis: Gathering and consolidating data from various sources for reporting purposes Data Management: Maintaining and updating data within reporting databases and ensuring data accuracy and integrity Conduct searches and extract data from EMIS or similar cloud-based platforms Collaboration: Working with different units and teams to gather information and ensure the effective dissemination of reports Work independently while proactively seeking clarification when needed Support general administrative tasks to ensure smooth service operations Compliance: Ensuring reports adhere to relevant regulatory standards Observe all policies relating to health and safety, confidentiality and data protection, equality and diversity. All applicable policies are available in the Employee Handbook, which will be shared prior to starting employment.
Person Specification
Other Essential
Flexibility of working hours/ able to work at the desired time
Desirable
Experience of Primary Care
Experience Essential
Proficient in Microsoft Excel, including advanced formulas, pivot tables, and data visualization Comfortable with routine reporting and data entry tasks Clear and confident communicator with the ability to ask the right questions Experience with EMIS or similar data/reporting systems is desirable Demonstrated ability to prioritise workload and manage conflicting demands Experience using PowerBI to produce dashboards
Desirable
Worked in a A&E setting with knowledge of ED processes
Qualities and Attributes Essential
Ability to build trust, respect, and co-operation quickly Professional courage, integrity, and diplomacy Self-awareness Ability to work independently as well as part of a team Enthusiastic and self-motivated Ability to work as part of a team and on own initiative Ability to work under pressure Ability to remain professional at all times Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own workload priorities Able to work in a changing environment
Knowledge and Skills Essential
Interpersonal skills to include concise and effective verbal and written communication Organisational skills, ability to prioritise and manage day Logical, ability to problem solve IT skills Ability to critically appraise own performance Strong attention to detail and commitment to data accuracy Use of initiative to ensure smooth running of the service.
Desirable
Experience of using medical terminology Confident with different IT software and applications Experience working with digital health IT Experience working with IT in sectors outside of healthcare
Qualifications Essential
GCSE or equivalent qualification in English and Mathematics. Experience of Microsoft Office software Word/Power point/Excel data entry knowledge
Desirable
Language skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name One Health Lewisham
Address The Jenner Practice
Jenner Health Centre
201-203 Stanstead Road
LONDON
SE23 1HU
United Kingdom
Employer's website https://onehealthlewisham.co.uk/ (Opens in a new tab)