About this role
Job summary
The post-holder is a Pharmacy Technician and is an integral part of the general practice team, working within their professional boundaries.
This role will work under the supervision of the Senior Partner and Clinical Pharmacistto ensure the safe, accurate and timely supply of prescribed medication to patients.
The Pharmacy Technician will provide technical and administrative support to the clinicians.
The Pharmacy Technician will support the practice clinical teams with queries regarding medication from patients.
The Pharmacy Technician will complete audits regarding patient safety in the prescribing of medication and present the information for sharing with the clinical team.
The Pharmacy Technician supports public health and screening programmes including immunisations and vaccination programmes whilst participating in quality improvement initiatives to enhance patient outcomes and reduce health inequalities.
Main duties of the job
Support medication reviews and medicines reconciliation for new care home patients.
Promote antimicrobial stewardship and reduce inappropriate antibiotic prescribing.
Assist with medicines optimisation schemes, safety audits, and prescribing incentive programmes.
Implement national prescribing policies through audits, quality improvement, QOF, and enhanced services.
Work with multidisciplinary teams to improve medicines management, ordering, returns, and reduce waste.
Help reception teams triage prescription requests, referring complex cases to GPs or Clinical Pharmacists.
Promote electronic prescribing, safe repeat prescribing, and monitoring of high-risk medicines.
Train staff in the safe and legal handling of medicines, including the Electronic Prescription Service.
Build relationships across primary care, community pharmacy, secondary care, mental health, and social care.
Follow safeguarding policies for adults and children.
Handle prescription queries and contribute to the practice team.
Demonstrate initiative and problem-solving skills.
Participate in audits, research, and quality improvement, updating practice protocols and guidelines.
Support enhanced services, patient complaints, and learning from incidents and near misses.
Complete mandatory training and induction.
Contribute to clinical governance and attend annual appraisals to review objectives.
Support public health campaigns, including flu vaccination clinics.
About us
Yeading Medical Centre is an NHS general practice in Northolt, providing a wide range of healthcare services to the local community. The team consists of GPs, nurses, healthcare assistants, clinical pharmacists, physician associates, mental health practitioners, social prescribers, and reception and administrative staff who work collaboratively to deliver high-quality, patient-centred care.
The practice promotes a professional, supportive and patient-focused working environment. Its work ethic centres on teamwork, effective communication, confidentiality, safeguarding, continuous improvement and ensuring patients receive safe and appropriate care. Regular team training and patient feedback help the practice improve its services and maintain high standards.
Working at Yeading Medical Centre offers the opportunity to gain valuable experience in primary care, develop clinical and administrative skills, and collaborate with a multidisciplinary team. Staff can contribute to medicines optimisation, chronic disease management, preventative healthcare, clinical audits and public health initiatives. This provides opportunities for professional development, learning and making a positive difference to patients' health and wellbeing.
Job description Job responsibilities
Job Description: Pharmacy Technician
Organisation: Yeading Medical Centre
Department: Primary Care / Medicines Management
Job Purpose
To support the delivery of safe, effective and high-quality patient care by assisting with medicines optimisation, prescription management, medication safety and clinical governance. The Pharmacy Technician will work collaboratively with GPs, Clinical Pharmacists, practice staff and the wider multidisciplinary team to improve patient outcomes and ensure the safe, efficient and cost-effective use of medicines.
Key Responsibilities
1. Medicines Optimisation and Patient Safety
Support medication reviews and medicines reconciliation for new care home patients.
Promote antimicrobial stewardship and reduce inappropriate antibiotic prescribing.
Assist with medicines optimisation schemes, prescribing incentives and patient safety audits.
Support safe repeat prescribing and the monitoring and management of high-risk medicines.
Promote electronic prescribing and efficient prescription processes to minimise medication errors and waste.
2. Prescription Management
Handle prescription queries and requests directly within the scope of competence.
Support reception teams in sorting and prioritising prescription requests, referring complex clinical matters to GPs or Clinical Pharmacists.
Improve medicines ordering, returns and stock management processes.
Support the implementation and effective use of the Electronic Prescription Service.
3. Clinical Audits and Quality Improvement
Support the implementation of national prescribing policies and guidance across general practice, care homes and other primary care settings.
Undertake clinical audits, including audits of antibiotic prescribing, and contribute to the Quality and Outcomes Framework (QOF) and enhanced services.
Participate in research, quality improvement initiatives and the development and review of practice protocols, guidelines and procedures.
Support the implementation of changes arising from audit findings and service reviews.
4. Teamwork and Communication
Work collaboratively with GPs, Clinical Pharmacists, pharmacy technicians and the wider multidisciplinary team.
Build effective working relationships across primary care, community pharmacy, secondary care, mental health and social care.
Provide training and guidance to practice staff on the safe, secure and legal handling of medicines.
Contribute actively to the general practice team and support the delivery of enhanced services.
5. Governance, Safeguarding and Continuous Improvement
Comply with relevant legislation, professional standards and practice policies.
Follow safeguarding procedures relating to adults and children.
Support the management of patient complaints when required.
Contribute to learning from incidents, medication errors and near misses to improve patient safety.
Demonstrate initiative, sound judgement and effective problem-solving skills.
Maintain confidentiality, accurate records and professional conduct at all times.
General ResponsibilitiesUndertake mandatory training and participate in professional development.
Support clinical governance, service improvement and the delivery of high-quality patient care.
Work within the limits of competence, seeking advice or referring clinical concerns appropriately.
Undertake other reasonable duties consistent with the role and service requirements.
Expected Outcomes
The Pharmacy Technician will contribute to safer prescribing, improved medicines optimisation, reduced medication waste, effective teamwork, compliance with national guidance and improved patient outcomes across Yeading Medical Centre and its associated care settings.
Person Specification
Experience Essential
Experience Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines Experience of working in a primary care setting Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners
Qualifications Essential
Qualifications Confirmation of registration with the General Pharmaceutical Council (GPhC) Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician. Training requirements are currently in transition and further information is available at GPhC Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Yeading Medical Centre
Address Yeading Medical Centre
18 Hughenden Gardens
Northolt
Middlesex
UB5 6LD
United Kingdom
Employer's website https://www.yeadingmedicalcentre.nhs.uk/ (Opens in a new tab)