About this role
Job summary Booking and Scheduling Assistant Coordinator Band 3 28.5 hours per week
Monday, Tuesday and Wednesday 9am -5pm,
Sunday 9:30am - 16:00pm
Responsible for working alongside a team of Booking Coordinators and assisting in providing a high-quality and efficient service for all Elective patients who require a procedure at Tameside and Glossop Integrated Care NHS Foundation Trust.Communicating effectively and sympathetically with patients verbally and in writing using tact, diplomacy and discretion. Communicating with external agencies and Hospitals professionally.To comply with the Trust's Confidentiality Policy at all times and to comply with the Data Protection Act;
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £25,000 per annumand/or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Main duties of the job
The post holder will also be responsible for the coordination of reports and booking of Inpatient theatre and endoscopy procedures.Working as part of the Booking & Scheduling Team, the designated person will work in coordination with our booking coordinators ensuring all office practices are maintained.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
Compassion Accountability Respect Excellence We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Qualifications Essential
Educated to GCSE level or equivalent including Math's and English Grades A - C
Experience Essential
Working as part of a team
Desirable
o Experience of working within multi-disciplinary teams Experience of working in an acute hospital setting Experience of dealing with members of the public Experience of working within an office environment Experience of working directly with consultant staff
Skills Essential
excellent communication skills (written, verbal & telephone) excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff able to react to unpredictable issues; re-Prioritising own workload acknowledging and appreciating the needs of patients, carers and healthcare staff able to react to unpredictable issues; re-Prioritising own workload excellent keyboard skills for regular use of computer systems/IT Skills
Desirable
competent in the use of Microsoft Word and Excel competent use of the IPM Patient Administration System or similar competent use of the IPM Patient Administration System or similar
Knowledge Desirable
understanding of medical terminology knowledge of Caldicott
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Tameside and Glossop Integrated Care NHS Foundation Trust
Address TGICFT
Fountain Street
Ashton -Under -Lyne
OL6 9RW
United Kingdom
Employer's website https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)