About this role
We are seeking a professional and organized Assistant Manager to join our team at our Jerseyville location on South State Street. In this role, you will support the management team in overseeing daily operations, leading staff, and ensuring exceptional service delivery. The ideal candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to fostering a positive work environment while driving organizational success.
Supervise and coordinate daily operations, ensuring all team members adhere to company policies and proceduresTrain, mentor, and develop staff members to enhance their skills and career growthMonitor and evaluate employee performance, providing constructive feedback and conducting performance reviewsManage scheduling, staffing levels, and workload distribution to optimize productivityAssist in budget management and cost control initiatives while maintaining service qualityAddress customer concerns and resolve conflicts professionally and promptlyMaintain inventory records and coordinate with relevant departments for stock managementCommunicate effectively with senior management regarding operational challenges and opportunitiesImplement and enforce company standards and best practices across all operationsSupport the recruitment and onboarding process for new team members Proven supervisory or team leadership experience in a fast-paced environmentStrong organizational and time management skillsExcellent interpersonal and communication abilitiesDemonstrated problem-solving and decision-making capabilitiesProficiency in performance management and employee developmentAbility to multitask and prioritize competing demands effectivelyCustomer service excellence and commitment to customer satisfactionProficiency with point-of-sale systems and relevant software applicationsKnowledge of inventory management and operational proceduresAbility to work flexible hours, including evenings and weekends as neededProfessional demeanor with strong ethical standards All your information will be kept confidential according to EEO guidelines.