About this role
We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Fairview Heights, United States location. In this role, you'll play a key part in driving store success by leading operations, motivating team members, and delivering exceptional customer experiences. If you're a collaborative problem-solver with strong leadership capabilities and a passion for operational excellence, we'd love to hear from you!
Oversee daily store operations, ensuring efficient workflows and maintaining high standards of service qualityLead, motivate, and support team members in a positive and inclusive work environment that fosters growth and developmentRun shifts effectively, making decisive, real-time decisions to optimize performance and address challengesManage cash handling and financial transactions with accuracy and transparencyEngage with customers professionally and empathetically, addressing concerns and enhancing their overall experienceTrain and develop team members, providing constructive feedback and supporting their career progressionMaintain store cleanliness, organization, and visual merchandising standardsCollaborate with the management team to analyze performance metrics and implement strategies for continuous improvementEnsure strict compliance with company policies, procedures, and safety protocolsContribute to creating a safe, respectful, and inclusive work environment for all team membersMonitor inventory levels and assist with stock management as needed Proven experience in retail or food service management, including shift operations and store managementStrong leadership skills with demonstrated ability to manage, motivate, and develop team membersExcellent customer service skills with a friendly, positive, and empathetic approachProficiency in cash handling and strong mathematical abilitiesExcellent problem-solving skills and decisiveness in fast-paced, dynamic environmentsDetail-oriented with exceptional organizational and time management skillsEffective communication skills, both verbal and written, with the ability to articulate ideas clearlyStrong ability to multitask, prioritize, and adapt to changing circumstancesPhysical capability to lift up to 25 pounds regularly and stand for extended periodsFlexibility to work various shifts, including evenings, weekends, and holidays as neededAnalytical mindset with the ability to interpret performance data and metricsKnowledge of safety protocols and compliance requirementsHigh school diploma or equivalent (preferred)Proficiency in computer systems and point-of-sale (POS) software (preferred) All your information will be kept confidential according to EEO guidelines.